Anyone order through Tomball Ford? Any dealer scumbag tactics there at pick up?

[Fordmanbob]

Then there is the part about them giving the priority order to the a salesperson... cause "he worked hard for it"

My dealer did the same thing

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[Bronc-O]

Then there is the part about them giving the priority order to the a salesperson... cause "he worked hard for it"

He thinks he's doing his customers a favor by receiving it and letting them see it.

 

[chtucker]

Shoemakers don't make their families or their own shoes first. Customer's come first.

I work for a 911 agency... does that mean I get priority when I call 911???? You know "perks" of the job for a job well done.

 

[Bronc-O]

I didn’t buy from them, so I don’t have a dog in this fight, but I would have zero issue with the dealership giving the priority build to a top employee. Taking care of good employees is even more important than giving a special bonus to one customer as far as I’m concerned. It’s not like the owner gave it to his wife or something.

In a normal situation, I'd agree with this but, Bronco has been anything but normal. It just feels wrong to me when they likely have a LOT of customers waiting that have been loyal to them. It gives them the sleazy appearance that many view car dealers as. What really ticked me off was his attitude. He wasn't the least bit humble about it.

 

[edgeflyer]

Well, at least it well deserved. Just ask him.

 

[Gavin39]

This should be your first clue.

No way would I pay that. You should have walked right there.

Pretty sure a lot of dealerships are doing that. I had a $500 reservation/order fee that is apart of my down payment for when it arrives. I was told that if I decide to cancel my order that I will be refunded because the bronco will be immediately sold the moment it hits the lot. Lol

 

[CodaMojo]

Well at least Jorge bought it. From what I hear(seen) on the forms a lot of Sales Managers, owners or higher ups take all the mannequins as their personal vehicle and not let people drive them since order banks are full. Most if not all sales people at dealerships usually make you feel like you need a hazmat suit just to deal with them as it is. So good luck to everyone, don't be afraid to haggle, and get what you can in writing.

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