Bluetooth Audio

[Jerardisflossin]

Anyone have an issue when making phone calls with an Android that the other person can hear you perfectly yet you can't hear them through the Bronco? Switching to speaker on my device has them coming in clear. Volume is up to max on the bronco. I tried resetting Sync and removing android auto. Seems to occur even when Android auto is not utilized (in the Sync system).

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[Migs1313]

I have that problem sometimes but if I hang up and call right back it works fine had the problem for awhile. I am guessing its an Android problem not Ford.

 

[Ford Motor Company]

Anyone have an issue when making phone calls with an Android that the other person can hear you perfectly yet you can't hear them through the Bronco? Switching to speaker on my device has them coming in clear. Volume is up to max on the bronco. I tried resetting Sync and removing android auto. Seems to occur even when Android auto is not utilized (in the Sync system).

Hello! Could you privately message us with your VIN and the name and location of your Ford dealer so I can look into this bluetooth audio concern for you? Thank you!

 

[mC.242]

Android Auto is buggy as hell. One of the main reasons I switched back to an iPhone.

 

[TheKim]

I've had that issue for a couple weeks. It's Android Auto. Some future update will likely fix it, but break something else.

 

[Ford Motor Company]

I've had that issue for a couple weeks. It's Android Auto. Some future update will likely fix it, but break something else.

Good morning! I'd like to look into this for you. Feel free to send over a private message with your VIN and dealership info at your earliest convenience.

 

[KillerPenz]

I've had this issue for months, and it's with certain calls, not all of them. I just go to the phone (on screen) and change it to bluetooth audio and it works fine from there. The people I have the issue with are already used to me saying "Hang on a second, I have to switch to bluetooth". I don't know if it's AA, my phone, Sync 4. Just one of those annoyances I've learned to live with.

 

[Ford Motor Company]

I've had this issue for months, and it's with certain calls, not all of them. I just go to the phone (on screen) and change it to bluetooth audio and it works fine from there. The people I have the issue with are already used to me saying "Hang on a second, I have to switch to bluetooth". I don't know if it's AA, my phone, Sync 4. Just one of those annoyances I've learned to live with.

Hi there! If you'd like to, go ahead and send us a private message with your VIN and dealer info and I’ll look into this audio concern. Thanks!

 

[Brandy73]

Hello! Could you privately message us with your VIN and the name and location of your Ford dealer so I can look into this bluetooth audio concern for you? Thank you!

I am also having this exact problem. Can you please help be too?

 

[BigHoof]

Make sure the volume on the phone is set to max when connected and a call is coming through. Then adjust through the radio as needed.

 

[g8rb8t]

This is a large issue with Android Auto and Ford. I have a Mach E, a Bronco and a Loaner 2023 F150. All 3 vehicles do the same thing, dial out and Bluetooth drops, toggle to handset and back and Bluetooth works. I worked with Ford and the dealer on the Mach E and they couldn't find anything. I suspect a conflict with Android 13, Android Auto and Sync in the software and am hopeful Ford is addressing directly with Android. Really wish this was a better experience as it's currently unsafe to try toggling while driving.

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