Can’t move reservation if converted to an order?

[Gr8Hortoni]

Just got off phone with FCS, due to my reservation being converted to an order (previewed 1 week in May, nothing since and NO vin), I cannot move my order away from Granger and back to a local dealership. Anyone else run into this yet today?
Sorry if this is a repeat.
@Zach@Granger , any suggestions at this point?

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[Zach@Granger]

Just got off phone with FCS, due to my reservation being converted to an order (previewed 1 week in May, nothing since and NO vin), I cannot move my order away from Granger and back to a local dealership. Anyone else run into this yet today?
Sorry if this is a repeat.
@Zach@Granger , any suggestions at this point?

I'll follow up with my Ford rep on this.