Sponsored

Form Lighting Customer Service

Poppavein

Black Diamond
Well-Known Member
First Name
Michael
Joined
Nov 10, 2023
Threads
5
Messages
446
Reaction score
657
Location
Redmond, WA
Vehicle(s)
Harleys, Ducatis, 2024 Bronco
Your Bronco Model
Black Diamond
Clubs
 
I had a good experience, thought you might want to know.
Last summer my headlights started flickering, seemed to happen more often when it was warm out.

Was a little disappointed that the company I purchased them from, referred me to @Form Lighting and didn’t provide a contact.

I’m a procrastinator, especially with unpleasant tasks. I’m still not comfortable with the pressure required to remove plastic panels.

I contacted Form, they requested a video of the flickering and photos of the serial numbers.

So I’m wondering how the exchange and shipment of the old headlights was going to work.

Instead, I received new headlights a few days later and they said I didn’t have to send the old ones back!

Outstanding!

These have a new design with large heat sinks on the bottoms, so I have confidence in these headlights.
Sponsored

 

Brian_B

Big Bend
Well-Known Member
First Name
Brian
Joined
Sep 14, 2023
Threads
60
Messages
8,259
Reaction score
14,623
Location
Central CA
Vehicle(s)
'23 BB 4dr 7MT, '22 BSport OBX, '87 B-II XL
Your Bronco Model
Big Bend
Clubs
 
Their customer service has been good to me as well.
 
 





Top