GM Warns Dealers Against Market Adjustments on Z06

[Garemlin]

Looks like GM might actually care about their customer's buying experience. Or so it seems on the surface.

Shots Fired! GM North American President Steve Carlisle Warns Dealers Against Market Adjustments on Z06

Sponsored

 

[Newbie]

Now Ford needs to have:

to do the same.

 

[Fordmanbob]

Looks like GM might actually care about their customer's buying experience. Or so it seems on the surface.

Shots Fired! GM North American President Steve Carlisle Warns Dealers Against Market Adjustments on Z06

At least for the ZO6.

 

[Garemlin]

At least for the ZO6.

For now. But looks like he is targeting upcoming sales of the Chevrolet Silverado EV, GMC HUMMER EVs, GMC Sierra EV, and Cadillac LYRIQ as well.

This is pretty interesting. Why Ford doesn't take similar action is mind boggling.

GM will be forced to take action if it learns of any unethical sales practices or brokering activities that undermine the integrity that customers expect from the Chevrolet, Buick, GMC, and Cadillac brands. For the small minority of bad actors that are engaging in the conduct identified above, this letter serves as notice that GM reserves the right to redirect your vehicle allocation or take other recourse prescribed by the Dealer Sales and Service Agreement.

Now if they actually follow through with any action remains to be seen.

 

[talbot]

 

[DesertDweller]

For now. But looks like he is targeting upcoming sales of the Chevrolet Silverado EV, GMC HUMMER EVs, GMC Sierra EV, and Cadillac LYRIQ as well.

This is pretty interesting. Why Ford doesn't take similar action is mind boggling.



Now if they actually follow through with any action remains to be seen.

Hopefully they do, and raise the bar back to acceptable customer service levels. The pandemic has done a number on everything in that department.

 

[Garemlin]

Hopefully they do, and raise the bar back to acceptable customer service levels. The pandemic has done a number on everything in that department.

The pandemic has brought out the worst in everyone.

 

[Gotdesl]

Hey Ford...
Looks like that allocation model really can work both ways. Now you can use it to curtail these dealer behaviors that reflect poorly on Ford instead of just using it against dealers that you feel charge too little. I don't think you realize, or maybe you don't care, how many potential and current customers have been alienated with the Ford brand over the actions of your dealers and Ford's apathetic attitude. As much as I like my Bronco, there isn't a day that goes by that I don't have the thought that it might be the last Ford purchase I will ever make. If I'm having these thoughts after being a life-long Ford fan/owner, I can guarantee that I'm not alone. Ensure that all of these fine folks still waiting receive the same fair and honest treatment that I received from my dealer, and fix the seeming lack of QC, and make these thoughts be forgotten.

 

[JohnnyBronco]

Their penalty is to remove rear parking assist from the vehicles (see separate news item on chip shortage)

Sponsored