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Hey Group, been long time lurker and have benefited tremendously fro this forum. Until now I’ve not had a reason to post but really would appreciate any insight y’all might have. Here is the summary of my situation.
My wife saw the initial PR from Ford on the new bronco years ago and fell in love with the robins egg blue and white top. As y’all know, it was in the initial press photos but has been missing as an option until the Limited Heritage Edition.
7/14/20 - Reservation confirmed
9/6/22 - got the generic email stating the rules of engagement for existing reservation holders and existing 2022 order holders or you would lose the reservation. The statement circled gave my wife too much hope. We made a game plan with the dealer as my wife has been waiting with an early reservation in hand for this very model.
10/5/22 - Order Confirmation Received (see attached) - the lady that handles the ordering at the dealer even came in on her day off at 7 to be one of the first orders in for the Limited edition in the chance it mattered or would help my wife. The dealer has been very helpful throughout this entire process.
10/18/22 - Ford cancelled order and my status was reverted.
Owner of the dealer called to personally apologize. Said he had talked to his regional rep and a few others he knew up the chain and they are giving him the we are sorry, Ford has decided to change the rules on the Heritage Limited and we apologize to the customer here but they can’t get a Limited Heritage Edition. He said he’s been told they are now just allocating to dealers vs allowing customer orders and if got one we could have it but our order is in fact cancelled.
I realize this has been an all around cluster bomb by Ford but an about face that quick even surprised me a bit. Thoughts? I guess finding out you are out soon is better than much later.
My wife saw the initial PR from Ford on the new bronco years ago and fell in love with the robins egg blue and white top. As y’all know, it was in the initial press photos but has been missing as an option until the Limited Heritage Edition.
7/14/20 - Reservation confirmed
9/6/22 - got the generic email stating the rules of engagement for existing reservation holders and existing 2022 order holders or you would lose the reservation. The statement circled gave my wife too much hope. We made a game plan with the dealer as my wife has been waiting with an early reservation in hand for this very model.
10/5/22 - Order Confirmation Received (see attached) - the lady that handles the ordering at the dealer even came in on her day off at 7 to be one of the first orders in for the Limited edition in the chance it mattered or would help my wife. The dealer has been very helpful throughout this entire process.
10/18/22 - Ford cancelled order and my status was reverted.
Owner of the dealer called to personally apologize. Said he had talked to his regional rep and a few others he knew up the chain and they are giving him the we are sorry, Ford has decided to change the rules on the Heritage Limited and we apologize to the customer here but they can’t get a Limited Heritage Edition. He said he’s been told they are now just allocating to dealers vs allowing customer orders and if got one we could have it but our order is in fact cancelled.
I realize this has been an all around cluster bomb by Ford but an about face that quick even surprised me a bit. Thoughts? I guess finding out you are out soon is better than much later.
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