Infotainment Screen Freezing

[Ford Motor Company]

My 2023 is at the dealer today as my screen worked but my XM radio froze up for two days. It just said “loading.” I just received a call from the dealer they had to order a new module. Odd

Hi there! Will you send us a message with your VIN and your local Ford dealer? I can look into things on my end.

Sponsored

 

[ADK23]

Hi there! Will you send us a message with your VIN and your local Ford dealer? I can look into things on my end.

Thank you Ford. I just sent you a direct message with my VIN number and the name of my dealer which is Nemer Ford in Queensbury NY.

Thank you for reaching out

 

[BRMarshall]

Anybody gotten a resolution to this? My 2024 HE is doing the same thing. Couple times per week, start it up and drive out of the driveway, screen locked up on the Bronco Logo or blank, then a couple minutes later is reboots and works normally until the next time it screws up again.

 

[nwGTS]

I received my Bronco in Dec 2022. It was perfectly fine until about three months ago.
My 8" screen freezes about 1 in 10 times now during startup and resets itself between 10 seconds and a minute later. I dont believe it's related specifically to Apple CarPlay.

Either way, it's terribly annoying.

 

[DadSquatchOR]

I’m having this issue and my CarPlay has stopped working entirely after the latest Bronco update. I’ve removed/forgotten and the-added and it will work via usb but not at all wirelessly. My screen freezes and has to do 2-3 reboots to work at all and then will freeze on backup camera or anything else. Prior to the update it worked 9/10 times and now it’s never

 

[Ford Motor Company]

I’m having this issue and my CarPlay has stopped working entirely after the latest Bronco update. I’ve removed/forgotten and the-added and it will work via usb but not at all wirelessly. My screen freezes and has to do 2-3 reboots to work at all and then will freeze on backup camera or anything else. Prior to the update it worked 9/10 times and now it’s never

Hi there, Will. These screen/Carplay concerns doesn’t sound like something we want you to experience with your Bronco. Should you need further assistance, please send us a DM with your VIN and the name and location of your Ford dealer and I'd be happy to look into how I can assist you on my end. To send a direct message, just click on our username and select "Send Direct Message".

Sponsored