New 2026 with KO2 issues

[WillinMA]

I was actually looking for insight into the process of a warranty claim for tires and how long it takes etc with Ford, and how long I’ll be without a car. Guess I’ll report back.

I've gone thru the process at a dealer - its very quick...they submit the claim into the mothership and hear back the same day. So my experience was a one day turn around...first day raodforce balance...values were out of spec...they put in a claim, approved same day and ordered new tires (2 for me) and then the next day they arrived and mounted/balanced....so pretty easy....

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[TruckCamper]

I had the same problem with a brand new 2016 F150 with Michelin LTX M/S tires that had a vibration. Dealer said it was normal and to give the tires around 5k miles to even out.
Took it to the tire shop I had used for years and was out in 20 minutes with zero vibration.

Exactly. It's a shop issue.

Most shops either do not have proper equipment or don't know how to balance oversized tires. These tires are not the same as car tires.

I've seen tons of issues with shops including not removing all the old weights before re-balancing or mixing weights. Sometimes a tire needs to be removed and remounted in a different orientation. Wheels are not "balanced" including forged especially after adding the TPMS sensor.

I'm not saying that there can't be a bad tire... However, Michelin and BF Goodrich are the gold standard for quality and innovation.

 

[BRAPPP6G]

I've gone thru the process at a dealer - its very quick...they submit the claim into the mothership and hear back the same day. So my experience was a one day turn around...first day raodforce balance...values were out of spec...they put in a claim, approved same day and ordered new tires (2 for me) and then the next day they arrived and mounted/balanced....so pretty easy....

Thanks for this info, this was what I was hoping for. Hopefully I have the same favorable experience, fingers crossed.

 

[Broncolander]

Take the vehicle back to your Ford dealership immediately. Because your Bronco is brand new, Ford’s New Vehicle Limited Warranty covers 100% of tire replacement costs for factory defects (including excessive road force) during the initial Bumper-to-Bumper period, completely free of charge.

This /\ simple and easy

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