Synch 4 Gateway module issues.

[captvideo]

Has anyone else had issues where they have to pull the gateway fuse to reset and restore WiFi and FordPass connectivity? I have had to do this twice now. One week after purchase 01/11/23 and again today. I can't tell if this is related to a software update but to test I just turned off auto updates. This is annoying because I can't use any remote features and Alexa won't work either.

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[flip]

VIN?

 

[Raptor911]

I believed modem stop working months ago and disconnecting the negative battery and pulling the fuse does nothing.

I bet your modem is dying.

There are other threads here about the same issue >> https://www.bronco6g.com/forum/threads/issues-with-fordpass-and-alarm.64597/

 

[captvideo]

I suppose it could be a bad GW module. Car is MY23 delivered 1/11/23.

 

[Haelous]

I've been experiencing the same thing. I'm gonna leave you a PM with my VIN also if you don't mind @flip

 

[jebo_4jc]

Having similar issues here. Nov 22 build date, Jan 23 deliver date.

 

[77lutz]

Has anyone else had issues where they have to pull the gateway fuse to reset and restore WiFi and FordPass connectivity? I have had to do this twice now. One week after purchase 01/11/23 and again today. I can't tell if this is related to a software update but to test I just turned off auto updates. This is annoying because I can't use any remote features and Alexa won't work either.

Ford-pass automatic start stopped working. Also no owners manual videos are working. Screen says connectivity issue.
I spoke with Ford pass customer service and they said they this is a known issue with the Bronco and F150. Software fix came out last week but didn’t work. She said they don’t think they will have a fix till June.

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