The Plan & Offer - Stephens Auto Center's Mid Atlantic Bronco Connection

[RedHotLava]

There's 1 unscheduled Raptor that I've been told will be scheduled. There's 12 scheduled and not built. 1 awaiting release, 10 awaiting shipping. Why haven't they been released or shipped? Our Ford rep said they would not be released until the units meet Ford's quality standards.

That's all the info I have.

At least there's that. Thanks for responding John.

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[BigRed]

There's 1 unscheduled Raptor that I've been told will be scheduled. There's 12 scheduled and not built. 1 awaiting release, 10 awaiting shipping. Why haven't they been released or shipped? Our Ford rep said they would not be released until the units meet Ford's quality standards.

That's all the info I have.

Just got this email from Ford Customer Service. John how can this be true on my built Outer Banks with previous shipped dates??


Here’s the update we promised you on your order
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Dear THOMAS ERVIN,
We understand it has been too long since you last heard from us. Just wanted to give you an update on the status of your Bronco Outer Banks™ order. While production of your vehicle was projected to begin the week of April 10, 2023, supply chain challenges continue to cause delays and uncertainty.
This is frustrating, we get it. We want nothing more than to get your Ford up on the line and start assembling it. And we will continue to work hard to reduce the delays to try to get you on the road in your new vehicle soon.
We’ll be sure to keep you updated as we get more information, at least once every 45 days. Hang in there. We really do appreciate your patience and understanding.

This is some BS!!!!!

 

[StephensAutoCenter]

Just got this email from Ford Customer Service. John how can this be true on my built Outer Banks with previous shipped dates??


Here’s the update we promised you on your order
View Online
Ford Logo

Dear THOMAS ERVIN,
We understand it has been too long since you last heard from us. Just wanted to give you an update on the status of your Bronco Outer Banks™ order. While production of your vehicle was projected to begin the week of April 10, 2023, supply chain challenges continue to cause delays and uncertainty.
This is frustrating, we get it. We want nothing more than to get your Ford up on the line and start assembling it. And we will continue to work hard to reduce the delays to try to get you on the road in your new vehicle soon.
We’ll be sure to keep you updated as we get more information, at least once every 45 days. Hang in there. We really do appreciate your patience and understanding.

This is some BS!!!!!

Chances are, it's not technically true. The order system is showing that it's "produced". They could be awaiting a replacement part, which would account for why it hasn't shipped and this is their way of informing you.


/john

 

[BigRed]

Chances are, it's not technically true. The order system is showing that it's "produced". They could be awaiting a replacement part, which would account for why it hasn't shipped and this is their way of informing you.


/john

John,
Thanks for your quick reply....Especially on a Saturday. Boy....This would appear to be a typical "Form Letter" then that does specifically apply to anyone's order.
Ford Customer Service did open a VDIR on my order yesterday to get me details on why my Bronco hasn't shipped.
The Ford Rep. set an appointment up to call me back on 6-21-23.

 

[RedHotLava]

Just got this email from Ford Customer Service. John how can this be true on my built Outer Banks with previous shipped dates??


Here’s the update we promised you on your order
View Online
Ford Logo

Dear THOMAS ERVIN,
We understand it has been too long since you last heard from us. Just wanted to give you an update on the status of your Bronco Outer Banks™ order. While production of your vehicle was projected to begin the week of April 10, 2023, supply chain challenges continue to cause delays and uncertainty.
This is frustrating, we get it. We want nothing more than to get your Ford up on the line and start assembling it. And we will continue to work hard to reduce the delays to try to get you on the road in your new vehicle soon.
We’ll be sure to keep you updated as we get more information, at least once every 45 days. Hang in there. We really do appreciate your patience and understanding.

This is some BS!!!!!

This really is amazing, is this 2021 again? I thought the supply chain wasn't an issue anymore... lol and they want to go full production on 2024 models? lol I can't be mad anymore man. I feel for you and the rest of us but this is so so ridiculous.

Someone really needs to write a version of "The Office" sitcom based around the Ford Bronco Launch & Build years "Oh, we ordered those parts 3 months ago..... JUST KIDDINGGGGGG!......I'll order them now."

 

[stuckinohio]

Wondering if anyone who picked up their Bronco in Mid to late April has received a check to cover the 2023 price increases? I have not. I picked up 4-27-23

 

[Faust]

Wondering if anyone who picked up their Bronco in Mid to late April has received a check to cover the 2023 price increases? I have not. I picked up 4-27-23

This would definitely help if those who are waiting on the PP check can post their status when received.

 

[shnider10]

This would definitely help if those who are waiting on the PP check can post their status when received.

Agreed. I was wondering the same thing.

 

[Bronck]

I picked mine up in early March and nothing yet

 

[StephensAutoCenter]

@StephensAutoCenter Good morning John.
Any shipping/shipment updates from your side for us at all?
"Your vehicle is in transit. Check with your dealer, they will have more information for you" from Ford every time I call. Shipping has been bumped 4 weeks in a row at this point on each tracker.
Thank you.

We received two this morning and both buyers were notified via email.



/john

 

[RedHotLava]

We received two this morning and both buyers were notified via email.



/john

Muchas gracias Juan @StephensAutoCenter

 

[BigRed]

We received two this morning and both buyers were notified via email.



/john

John,
Were these 2 Bronco's on the 11 in "Limbo List?' 2-dr or 4-dr?

Thanks

 

[RedHotLava]

John,
Were these 2 Bronco's on the 11 in "Limbo List?' 2-dr or 4-dr?

Thanks

This is going to be interesting, whatever the case. If we were held back due to not being up to Ford standards, I'm wondering if we're guinea pigs for a work around solution vs "it's supposed to be this part, but whatever this is, this meets the requirements"

All I know is, I hope I have spindles that don't break in half on a flat surface driving the speed limit.... THAT poor guy.

 

[StephensAutoCenter]

John,
Were these 2 Bronco's on the 11 in "Limbo List?' 2-dr or 4-dr?

Thanks

I didn't look to see if they were 2 or 4d and I didn't keep track of which ones were built and in-wait for a long period of time, the reservation holders themselves would know. These are things I simply do not keep up with because we're never given enough information that matters.



/john

 

[lmcv1]

I’m a 4/11 build that’s been stuck at MAP/“in production”. Mine moved to built on the tracker yesterday for the first time. No shipping info yet but hopefully things are progressing positively.

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