Whose fault? Dealer or Tire store

[BroncoBarn]

Have the dealer do this kind of work while under warranty.

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[hemiblas]

I think this is an easy question to answer. The shop was removing that nut to change the parts behind it. If those parts have been changed then they were putting it back together and stripped the nut. If the parts behind the nut haven't been changed then they had no reason to be installing the nut yet so it happened during removal.
I've had factory bolts strip during removal before, even if properly installed, because debris will destroy the threads while backing it off.
I also agree I'd chase the threads, put on a new nut and keep going.
Good luck with the repair.

Agreed. My post was similar to yours. If the work was done...then it is their fault, if the work was never done it is Fords.

 

[Funkdoobiest]

I think this is an easy question to answer. The shop was removing that nut to change the parts behind it. If those parts have been changed then they were putting it back together and stripped the nut. If the parts behind the nut haven't been changed then they had no reason to be installing the nut yet so it happened during removal.
I've had factory bolts strip during removal before, even if properly installed, because debris will destroy the threads while backing it off.
I also agree I'd chase the threads, put on a new nut and keep going.
Good luck with the repair.

What are the odds they have a chaser in that size? Maybe easier/cheaper/better to replace the axle.

 

[Jbou1010]

What are the odds they have a chaser in that size? Maybe easier/cheaper/better to replace the axle.

Axel is getting replaced and Ford has stepped up to cover it under warranty

 

[0ne]

Axel is getting replaced and Ford has stepped up to cover it under warranty

Can you please explain how you worked through this to get that result? I’m very impressed and want to know your strategy, brutal insistence or calculated kindness? Thank you

 

[rtazz17]

Im guessing pure luck thatwouldnt happen again. Lol

 

[Jbou1010]

Can you please explain how you worked through this to get that result? I’m very impressed and want to know your strategy, brutal insistence or calculated kindness? Thank you
[/QUOTE

Ford salesman is a good friend of mine and went to bat for it with his service department. I told them to order the part and that I would pay for it. Think buddy used me willing to pay as an example of me not trying to make anyone lose money. It only has 83 miles

 

[Canyon Coolers]

Tire place guy calls and says you need a new right axel. Says it wasn't threaded properly before they used the gun on it and it stripped. Says ford issue. Ford said it didn't happen at there place so they're saying tire place did it. Anyone know enough to tell me who's in the wrong? I am clueless about this. First pic is what it's supposed to look like.

If you stick with the tire shop to continue the lift install I would politely insist only their best Tech touch the vehicle going forward even if it takes longer. Meet the tech if possible and give him the firm hand shake. Bring him a 6 pack after the rest goes well. My guess is a flunky was in charge of your tear down.

 

[JohnnyBronco]

If you stick with the tire shop to continue the lift install I would politely insist only their best Tech touch the vehicle going forward even if it takes longer. Meet the tech if possible and give him the firm hand shake. Bring him a 6 pack after the rest goes well. My guess is a flunky was in charge of your tear down.

At the very least, have whoever removes those nuts to PLEASE read the instructions, relieve the staking depression that holds nut in place, or use a nut splitter to remove it without having to use a wrench. These nuts are called "one-time-use" for a reason

 

[Knyhuis]

Tire place guy calls and says you need a new right axel. Says it wasn't threaded properly before they used the gun on it and it stripped. Says ford issue. Ford said it didn't happen at there place so they're saying tire place did it. Anyone know enough to tell me who's in the wrong? I am clueless about this. First pic is what it's supposed to look like.

It's a tire shops fault the they cross threaded it if it was a mistread it would go all the way up the shaft not just at the tip

 

[jimd1]

i had same issue when having leveling kit installed mech found stripped axle and nut threads, i had to replace axle and nut ford dealer refused to even attempt to cover it under warranty.

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