- First Name
- Phil
- Joined
- Jul 21, 2020
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- IN
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- www.ruxerparts.com
- Vehicle(s)
- Fords
- Your Bronco Model
- Badlands
Based on what I can see and what you've said, we would cover that. It's as simple as adding a line to the repair order stating, "While doing unrelated repairs, noticed caliper support bolt backed out and will not tighten". Tech write up will be, "While doing repair noticed top caliper support bolt backed out XX mm. Did not notice any witness marks on knuckle where bolt ever appeared to be installed correctly. Attempted to tighten bolt and found that the threads in the caliper support were damaged. Replace caliper support, bolts, one time use parts, torque to spec, test drive, OK".
This is a safety item so Ford is not going to give the dealer any shit over this especially if they have pics to back up the claim should it even get to that point, which it won't. Maybe the advisor needs to get the service manager involved so there's another set of eyes on it.
This is a safety item so Ford is not going to give the dealer any shit over this especially if they have pics to back up the claim should it even get to that point, which it won't. Maybe the advisor needs to get the service manager involved so there's another set of eyes on it.
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