Ride height calibration issue

[Wender85]

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[Ducati1098]

Yeah after seeing that, I’m pretty sure this might be a forscan related issue, not something you’re doing wrong. Because it seems to be going into ET mode fine.

 

[Ducati1098]

You could always download the newest beta version of forscan and give that a try. Worth a shot I suppose:

https://community.cyanlabs.net/t/fo...s-and-information-2-4-21-beta-2026-01-28/4043

 

[Wender85]

I feel like forscan caused the DTC code. If I take it to the dealership, do you think they’ll be able to clear it and then recalibrate it? No matter how many times I try and clear the code through for scan or my pro cal it stays. Any ideas to maybe clear that code and try it without any errors?

 

[Wender85]

That’s the only other thing I can think of is that it’s not working because of that DTC code. Again that code did not exist until I tried to recalibrate the ride height originally. I do truly appreciate everyone’s help and comments with this!! lol the only thing I have not tried is unplugging the battery for 30 minutes or so. But I will continue to update on here as I start to learn things.

Fun fact, the procedure that you sent me and what I also saw online of putting it neutral and pressing the gas pedal three times did not put it in et mode. I had to turn the ignition on engine off shifted into neutral. Turn the ignition off hold down the OK button on the steering wheel for eight seconds then turn the ignition on once the ignition is on with engine off ET mode came on.

 

[Ducati1098]

That’s the only other thing I can think of is that it’s not working because of that DTC code. Again that code did not exist until I tried to recalibrate the ride height originally. I do truly appreciate everyone’s help and comments with this!! lol the only thing I have not tried is unplugging the battery for 30 minutes or so. But I will continue to update on here as I start to learn things.

Fun fact, the procedure that you sent me and what I also saw online of putting it neutral and pressing the gas pedal three times did not put it in et mode. I had to turn the ignition on engine off shifted into neutral. Turn the ignition off hold down the OK button on the steering wheel for eight seconds then turn the ignition on once the ignition is on with engine off ET mode came on.

That specific DTC is basically just saying the calibration hasn’t been completed yet. Most likely because it tried to and then failed.
The only thing that will clear that DTC is for the calibration to go through correctly.

 

[Brian_B]

For example, and correct me if I’m wrong here @Brian_B, but didn’t you have some type of issue with the parking brake maintenance mode procedure in forscan?
There’s a good chance this simply may not work correctly without FDRS.

That's correct. Forscan is just making a "best guess" based on what they can reverse engineer, and it isn't always accurate, and may very well vary somewhat from model to model. Brake Maintenance Mode was a good example that doesn't quite follow like Forscan thinks it should.

 

[Wender85]

OK for everyone’s education though because of this code, I am unable to utilize any of my drive modes, i.e. sport, Baja, etc. so bottom line is everyone in a grants that this is only something a dealer can do.

 

[Ducati1098]

OK for everyone’s education though because of this code, I am unable to utilize any of my drive modes, i.e. sport, Baja, etc. so bottom line is everyone in a grants that this is only something a dealer can do.

Unfortunately at this point, I think it’s your only option.
However, I would strongly advise you to get a second opinion as far as price from a different dealership if possible.
$405 for a quick calibration procedure that takes 15 minutes most likely is absolute robbery.

 

[Wender85]

That’s what I thought too, but they said it was two hours of labor because they had to recalibrate the cameras as well

 

[Wender85]

And that is with an active duty military discount. I live here in De Soto Texas south of Dallas.

 

[Ducati1098]

That’s what I thought too, but they said it was two hours of labor because they had to recalibrate the cameras as well

Yeah that’s not a bad idea. Camera normally should be recalibrated after a lift, although some have no issues without doing it at all.

Maybe see if you can do that with forscan? That way you only need to pay for half of it. The camera calibration is basically just driving around on clear roads for 10-15 minutes while the scan tool is in a calibration mode.
I can’t remember if forscan can do that or not though.

 

[Wender85]

I appreciate everybody’s input and help. I’ll keep you all posted and let you know what comes of it and or if I find a solution outside of the dealership, I have an appointment on Monday.

 

[mityike]

Any update?

 

[Wender85]

Current update is, I dropped it off Monday morning at the dealership. I got a call later in the evening, saying the technician is having issues getting it to calibrate and that he wants more time with it. That was the same issue. I was having through FORSCAN. I did read on a different thread of an individual that had the same issue, but the dealership sent it back to him and told him they could not work it. That individual said he disconnected the rods from the ride height sensors on all four sides, manipulated it to where he could get it as close to zero as possible, and then conducted the reset to remove the code. And then took it back to the dealership to be recalibrated and allegedly it worked. My case has not gotten there yet. I have still yet to get a call from the dealership and this is day two if it’s fixed or not I will keep you posted.

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