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FORD where is our 21 BRONCO???? It’s gone M.I.A.

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Ford Motor Company
Bronco Support Team……….. Or lack of!!!
Where is our 21 Bronco Badlands? It seems to have gone Missing In Action!

Here is the rundown:
9/30/20 made 2 Reservations.
3/5/21 confirmed order for a 21 Badlands 4DR, Area51, Squatch, Lux, MIC, Tow.
PRIORITY CODE 2 build.
9/30/21 Scheduled for Production week of 12/6/21 and assigned VIN.
11/21/21 Rescheduled for Production week of 12/13/21
12/15/21 In Production.
12/26/21 “Built” with an ETA of 1/23-28/22
1/13/22 Shipped with ETA 1/28-2/3.
2/8/22 ETA update 2/8-14.
2/17/22 ETA update 2/19-25.
3/1/22. ETA update 3/1-7.
3/7/22. Per call with Bronco Support Team ETA update 3/11/22.

Dealership had been great to work with. Known my salesman a long time and purchased several Fords from them. The GM is a personal friend. However, they can not find the Bronco or get a answer as to why the delay. The dealership has had Broncos arrive that were built after ours and also shipped after our Bronco. Their regional rep has no answers either.
I’ve spent hours on the phone with the Bronco Support Team and Ford Customer Service only to get the runaround and no answers. Their standard response is “It’s in transit and contact your dealership for updates”. There are no updates on the TRACK MY ORDER page - as of last week it stopped updating.

NO ONE that I have been able to reach at FORD or my Dealership seems to know where it is. It’s been TWO months since it was shipped!
VERY disappointing, VERY disappointed in FMC. VERY disappointed in the Bronco Support Team.

1 remaining RESERVATION. What to do????? @Ford Motor Company
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SZairborne

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There was a video on youtube by (1 five 1 I think) with the same thing. The paperwork on the rail car was messed up and the rail yard was sending the Bronco back to MI. Do you know how they shipped it? If it shipped by rail it may be in the same boat.
 

PSUTE

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I recall another poster who had the same thing happen, turns out it was totaled. They built him another one priority 1.... Would suck if you got one of the discontinued colors though...
 

Mickey21

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Not likely truly shipped as many others have found out, on their build update as "Finishing". Which seems to indicate with some that they are in the snow mountain pile and perhaps getting their final checks done, they really being shipped. Wouldnt be surprised if this is really your status and it hasnt updated yet.
 

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There was a video on youtube by (1 five 1 I think) with the same thing. The paperwork on the rail car was messed up and the rail yard was sending the Bronco back to MI. Do you know how they shipped it? If it shipped by rail it may be in the same boat.
At one point last week it was said to have been at the port in Tacoma. Then another said it was back in Kansas City. Another said it was in KC since FEB 6.
 

SZairborne

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Sounds like its on a rail car exploring the country.
 
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Not likely truly shipped as many others have found out, on their build update as "Finishing". Which seems to indicate with some that they are in the snow mountain pile and perhaps getting their final checks done, they really being shipped. Wouldnt be surprised if this is really your status and it hasnt updated yet.
Thanks for the reply. The dealership has received several Broncos that were built and shipped after our Bronco was.
 

SZairborne

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SZairborne

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Good luck!
 

Wanted33

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Good luck Randy. It hard to believe that Ford can't even find your Bronco. That's very sad.
 
 


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