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Hi. Long story short, somebody pulled out in front of me at an intersection and caused about $15k worth of damage on my three-week-old ‘23 Bronco Base. That was in early February and here we are in mid-May and I still don’t have my Bronco back.
by early April, the body shop/service department finished all the repairs they had identified but now they keep getting error codes indicating an issue with the Restraint Module. When I call my dealer, they usually say they’re going back and forth with the Ford Engineers/hotline to figure out what’s causing the issue. So far they’ve replaced two Restraint Modules and they’re still having issues. They’re not sure if it’s a “programming” or “hardware” issue.
When I call they use a bunch of technical terms I don’t understand. All I can see on my end are the error alerts (below) in my Ford app.
Can anyone here help decipher what’s happening and tell me if this is common? Any idea on a fix or suggestions? It seems like my dealer is at the mercy of Ford and it isn’t going well. I want my damn Bronco back. It’s sunny and 83* here today. Perfect top-off weather. Also, Ford needs to get their sh*t together and be ready to help dealers with a fix immediately. None of this waiting for support with no timeline for replying. Been a Ford guy my whole life. Currently feeling like this is the last one I’ll ever own. Even if it’s a great truck to drive, is it possible that the Bronco is also a piece of fragile electronic junk?
by early April, the body shop/service department finished all the repairs they had identified but now they keep getting error codes indicating an issue with the Restraint Module. When I call my dealer, they usually say they’re going back and forth with the Ford Engineers/hotline to figure out what’s causing the issue. So far they’ve replaced two Restraint Modules and they’re still having issues. They’re not sure if it’s a “programming” or “hardware” issue.
When I call they use a bunch of technical terms I don’t understand. All I can see on my end are the error alerts (below) in my Ford app.
Can anyone here help decipher what’s happening and tell me if this is common? Any idea on a fix or suggestions? It seems like my dealer is at the mercy of Ford and it isn’t going well. I want my damn Bronco back. It’s sunny and 83* here today. Perfect top-off weather. Also, Ford needs to get their sh*t together and be ready to help dealers with a fix immediately. None of this waiting for support with no timeline for replying. Been a Ford guy my whole life. Currently feeling like this is the last one I’ll ever own. Even if it’s a great truck to drive, is it possible that the Bronco is also a piece of fragile electronic junk?
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