I paid the $500 deposit 3 times and happily bought 3 vehicles from Granger. Zach, Samantha, Hunter and Albert have been clear and amazing. Bought (and kept) 3 Fords from Granger since 2020. Friends have also bought there recently. Every experience has been excellent at Granger. $500 deposit is worth it and known and collected for all.I am one of the lucky ones who finally got a ViN.
After a 2.5 year wait, the salesperson is demanding a deposit.
A NON REFUNDABLE deposit.
So many of us have stuck with your dealership through all the allocation issues and now this deposit that we were told would not be required is getting shoved at us?
Hereās a quote from the salesperson Samantha:
āI took over Broncos last year. Yes, there was never a time I mentioned it, but you did not place your reservation with me nor did you ask. Deposits are not collected until Broncos get picked up by Ford due to the wait time it has been. Typically, when ordering a vehicle, the deposits are collected right off the bat, but Broncos have been to crazy to expect a customer to do a $500 non refundable deposit years in advance.ā
why would I ask if a deposit was now required? I was never informed that someone new took over Broncos and why would that change your company policy?
itās kind of an off-putting response.
can you help here? My build isnāt until April if it even gets built then.
Is a non refundable deposit really your policy now after all this time with being told it was not required?
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