Has my Bronco shipped or not?

[onlyaly1]

The top of the screen says shipped but the bubble next to built doesn't have a date and my window sticker says "rail". I tried tracking it and it said no information could be found.

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[bagsBronco22]

from what i see your built date is 12/1...i don't think the shipped date updates until it actually arrives at the dealer. did you try and get customer service to give you the rail car #?

 

[cobro92]

Unless you have a rail car number and can track its movements, it’s probably still at MAP.

See, once Ford ‘releases’ the vehicle to the shipper, they consider it ‘shipped’ and ‘in-transit’. Many of us (myself included) got shipped emails weeks ago but technically they never left the factory. The rail company can’t always take every vehicle and there’s a big backup of cars they need to pick up. You need to keep checking through Ford for a rail car number. Once you have that then you can be confident that the vehicle is actually on the way.

 

[tallboy33]

The top of the screen says shipped but the bubble next to built doesn't have a date and my window sticker says "rail". I tried tracking it and it said no information could be found.

Comparing to mine, I think yours has been shipped!

My last step looks different than yours though.

 

[dmhalka]

Unless you have a rail car number and can track its movements, it’s probably still at MAP.

See, once Ford ‘releases’ the vehicle to the shipper, they consider it ‘shipped’ and ‘in-transit’. Many of us (myself included) got shipped emails weeks ago but technically they never left the factory. The rail company can’t always take every vehicle and there’s a big backup of cars they need to pick up. You need to keep checking through Ford for a rail car number. Once you have that then you can be confident that the vehicle is actually on the way.

How do you get a rail car number? I'm getting conflicting information. The dealer says it hasn't left MI, but Ford customer service chat says it's in Lawrenceville GA at "Ramp 3J" (whatever that means). Incidentally, the Ford website has updated my delivery date and moved it up a few days, saying it's not supposed to be delivered before the 25th, which is seeming highly unlikely at this point of the dealer isn't aware of it.

 

[cobro92]

How do you get a rail car number? I'm getting conflicting information. The dealer says it hasn't left MI, but Ford customer service chat says it's in Lawrenceville GA at "Ramp 3J" (whatever that means). Incidentally, the Ford website has updated my delivery date and moved it up a few days, saying it's not supposed to be delivered before the 25th, which is seeming highly unlikely at this point of the dealer isn't aware of it.

you get a rail car number by contacting ford (either online chat or by phone, phone agents are usually more helpful IME) or by contacting your dealer.

 

[dmhalka]

you get a rail car number by contacting ford (either online chat or by phone, phone agents are usually more helpful IME) or by contacting your dealer.

Thanks, called Ford and got a rail car number. What do i do with that? I tried going to CSX to track it, thinking it's like FedEx, but you need to create an account and it specifically says it's for business use only and asks for your business emails address. (and then another emails address of your supervisor who needs to approve your use)... So, seems like that may be the wrong place?

appreciate the guidance.

 

[cobro92]

Thanks, called Ford and got a rail car number. What do i do with that? I tried going to CSX to track it, thinking it's like FedEx, but you need to create an account and it specifically says it's for business use only and asks for your business emails address. (and then another emails address of your supervisor who needs to approve your use)... So, seems like that may be the wrong place?

appreciate the guidance.

Use the instructions in this thread. You need to call CSX. No way to track online until it gets dropped off for final delivery by truck:

https://www.bronco6g.com/forum/thre...ry-info-thread-updated-december-9-2022.60882/

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