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The automaker sent a letter Tuesday to some 4,500 Mach-E buyers informing them of the delay as their electric crossovers undergo additional quality checks. Ford said the buyers would receive an extra 250 kilowatt-hours of free charging for the trouble. That number includes 1,500 buyers who have already received their vehicle.
Additionally, Ford said it would cover the first month’s payment of up to $1,000 for 150 buyers who have experienced more than one delay.
It’s not the first delay for the new vehicle; Ford in January said “several hundred” crossovers were undergoing additional quality checks that would delay delivery by up to eight weeks. A spokeswoman said the company was able to deliver those vehicles sooner but that it’s possible some of those who learned of their delay in January also received this week’s letter.
Additionally, Ford said it would cover the first month’s payment of up to $1,000 for 150 buyers who have experienced more than one delay.
It’s not the first delay for the new vehicle; Ford in January said “several hundred” crossovers were undergoing additional quality checks that would delay delivery by up to eight weeks. A spokeswoman said the company was able to deliver those vehicles sooner but that it’s possible some of those who learned of their delay in January also received this week’s letter.
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