- Thread starter
- #1
Dealership told me there's no price protection associated with my account. They said to call Ford since Ford is the one who created it.
I called Ford and the customer service rep confirmed there's nothing connected to my account and that my dealership should be the one getting it corrected. Edit: they specifically said my dealership has the resources to get it corrected.@Ford Motor Company
I notified my dealership what Ford said and they said they can't do that. @Granger Ford @Zach@Granger
I'm an original 2020 reservation holder. I've ordered with my dealership when each model year opened and re-ordered when the subsequent model year started. I just recently was emailed my March 6, 2023 build date. I'm trying to get ahead by sorting this out before delivery.
I understand mistakes are made and things get lost in translation between model years. But I SHOULD have price protection per Ford's own advertising. I just need someone with authority to apply it! I'm being given the run-around by the two parties that I'm told should be helping.
Anybody have advice?
I called Ford and the customer service rep confirmed there's nothing connected to my account and that my dealership should be the one getting it corrected. Edit: they specifically said my dealership has the resources to get it corrected.@Ford Motor Company
I notified my dealership what Ford said and they said they can't do that. @Granger Ford @Zach@Granger
I'm an original 2020 reservation holder. I've ordered with my dealership when each model year opened and re-ordered when the subsequent model year started. I just recently was emailed my March 6, 2023 build date. I'm trying to get ahead by sorting this out before delivery.
I understand mistakes are made and things get lost in translation between model years. But I SHOULD have price protection per Ford's own advertising. I just need someone with authority to apply it! I'm being given the run-around by the two parties that I'm told should be helping.
Anybody have advice?
Sponsored
Last edited: