- First Name
- Jeff
- Joined
- Sep 21, 2021
- Threads
- 12
- Messages
- 125
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- 171
- Location
- T H E S T E E L C I T Y
- Vehicle(s)
- 2022 Ford Bronco Badlands
- Your Bronco Model
- Badlands
- Thread starter
- #1
Hi fine folks,
I need some advice. I took my 7MT Bronco in for service, TSB and a recall repair. Service was an oil change and tire rotation. The TSB was an adjustment of the soft top and some felt and clear material as a barrier for rubbing. The soft top somehow wore away the paint into the metal, so that needed painted too. The recall was the removal and reinstallation of the windshield, which required paint work too.
Dropped it off on a Monday. Got it back the next Tuesday. I was already a little annoyed.
The lot attendant brings the bronco around from the back freshly cleaned. From about 20 feet away I could smell the clutch. An extreme smell of clutch; much like the clutches I ruined back in the day being an idiot teenager. I asked the attendant why my I can smell my clutch. He says, "I don't know but I can tell you I drive a manual Focus RS and I just pulled it around front" implying he was not the cause. I pulled out of the dealership a little peeved, thinking it was just some minor riding of the clutch. The entire cabin is full of burning clutch smell. At the gas station a few miles down the road it still smelled terrible.
I decided to do a very soft hill slip test and nothing was slipping. Got home and the damn thing still stunk.
One key piece of information is that the body shop is 30 minutes away from the dealership. It was driven about an hour to and from.
The next day I called the customer satisfaction manager and explained the whole story. She needed to get back to me after consulting with the service manager. It's been 7 days and I can still faintly smell the clutch outside and inside, even after sitting cold for awhile. I am taking the vehicle in later this week and meeting with the service manager.
I know well enough a big chunk of a clutches life can vanish quickly with some very bad driving. Driving that would produce week long burning clutch odor. I don't believe there is any easy way to prove anything. I'm expecting they will give me some BS excuse and do nothing for me.
What should I be asking for?
I believe dropping the tranny is the only way to inspect the clutch correct?
I have an extended warranty, but I do not think the clutch is covered by any warranty.
I'm likely going to get belligerent if they tell me they didn't do it.
Any advice would be greatly appreciated.
I need some advice. I took my 7MT Bronco in for service, TSB and a recall repair. Service was an oil change and tire rotation. The TSB was an adjustment of the soft top and some felt and clear material as a barrier for rubbing. The soft top somehow wore away the paint into the metal, so that needed painted too. The recall was the removal and reinstallation of the windshield, which required paint work too.
Dropped it off on a Monday. Got it back the next Tuesday. I was already a little annoyed.
The lot attendant brings the bronco around from the back freshly cleaned. From about 20 feet away I could smell the clutch. An extreme smell of clutch; much like the clutches I ruined back in the day being an idiot teenager. I asked the attendant why my I can smell my clutch. He says, "I don't know but I can tell you I drive a manual Focus RS and I just pulled it around front" implying he was not the cause. I pulled out of the dealership a little peeved, thinking it was just some minor riding of the clutch. The entire cabin is full of burning clutch smell. At the gas station a few miles down the road it still smelled terrible.
I decided to do a very soft hill slip test and nothing was slipping. Got home and the damn thing still stunk.
One key piece of information is that the body shop is 30 minutes away from the dealership. It was driven about an hour to and from.
The next day I called the customer satisfaction manager and explained the whole story. She needed to get back to me after consulting with the service manager. It's been 7 days and I can still faintly smell the clutch outside and inside, even after sitting cold for awhile. I am taking the vehicle in later this week and meeting with the service manager.
I know well enough a big chunk of a clutches life can vanish quickly with some very bad driving. Driving that would produce week long burning clutch odor. I don't believe there is any easy way to prove anything. I'm expecting they will give me some BS excuse and do nothing for me.
What should I be asking for?
I believe dropping the tranny is the only way to inspect the clutch correct?
I have an extended warranty, but I do not think the clutch is covered by any warranty.
I'm likely going to get belligerent if they tell me they didn't do it.
Any advice would be greatly appreciated.
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