Tracking a weird order...

HorizonHunter

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I wasn't expecting to be built for a long time, so haven't been following the conversations on tracking and now I'm a bit lost.

My dealer accidentally cancelled my order, but worked with Ford to get it resolved. I received a Ford email that my order was submitted, but when I log in to my Ford account it only shows the original cancelled order, not the new one. My dealer called to let me know order was being previewed. So my question is this...

Will I ever be able to log in anywhere to track process, or am I going to have to rely on dealer updates?


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Panmort

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I wasn't expecting to be built for a long time, so haven't been following the conversations on tracking and now I'm a bit lost.

My dealer accidentally cancelled my order, but worked with Ford to get it resolved. I received a Ford email that my order was submitted, but when I log in to my Ford account it only shows the original cancelled order, not the new one. My dealer called to let me know order was being previewed. So my question is this...

Will I ever be able to log in anywhere to track process, or am I going to have to rely on dealer updates?
You should get access to a different tracker once you receive an email with your VIN.
 

djwils17

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I wasn't expecting to be built for a long time, so haven't been following the conversations on tracking and now I'm a bit lost.

My dealer accidentally cancelled my order, but worked with Ford to get it resolved. I received a Ford email that my order was submitted, but when I log in to my Ford account it only shows the original cancelled order, not the new one. My dealer called to let me know order was being previewed. So my question is this...

Will I ever be able to log in anywhere to track process, or am I going to have to rely on dealer updates?
If you don't have a reservation number any more you won't be able to go on line. You'll need to get updates from your dealer.
 

2100

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I wasn't expecting to be built for a long time, so haven't been following the conversations on tracking and now I'm a bit lost.

My dealer accidentally cancelled my order, but worked with Ford to get it resolved. I received a Ford email that my order was submitted, but when I log in to my Ford account it only shows the original cancelled order, not the new one. My dealer called to let me know order was being previewed. So my question is this...

Will I ever be able to log in anywhere to track process, or am I going to have to rely on dealer updates?
I changed my trim in the '22 reorder. If I go through the Ford website or the backdoor it still shows my original 21 order. I got scheduled for the 1/3 build week and if I go through the tracker in that email it shows the correct t build for my 22 order
 
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HorizonHunter

HorizonHunter

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I changed my trim in the '22 reorder. If I go through the Ford website or the backdoor it still shows my original 21 order. I got scheduled for the 1/3 build week and if I go through the tracker in that email it shows the correct t build for my 22 order
I hope that works once I get a scheduled email (if I get a scheduled email). The complication is that mine was a cancellation and not just a trim change. But you give me hope.
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