I’m posting this from personal results. Please ignore if there are references to this and other posts. I just want our community to not have to search forever to try and figure stuff out since Ford can’t spread the word that the hood latch is a problem.
So. What @Ducati1098 said. What I learned and you can see that @Ford Motor Company asked for me to contact them with my VIN. I was excited. They are here to help. Like the government. They reached out and were very responsive. However, I was told via email I had another recall on my vehicle and don’t drive it until I talk to them. I responded and said I see the “lug nut torque” recall but my VIN is not one of them. Turns out it does not pertain to me. I asked “I thought this was about my hood issue.” She said you need to contact a dealer. Well thank you. I already knew that.
Sorry for being long winded and I’m going to post this in all hood latch questions in here.
So from lessons learned. Don’t even bother with the social media people reaching it to you. It’s a smoke screen
Print off what Ducati posted for the SSM, screen shot the Ford Pass notifications and print them. Bring them to your dealer. It should save you a diagnostics visit and they will order you the part and schedule you. That’s what I did with a dealer I didn’t even buy mine from. As everyone knows appointments are always 3-5 weeks. So save yourself some time. Makes answering the questionnaires so difficult. Do you trust ford? The answer is no, but you don’t want to screw with the nice person that works for ford.
I hope this helps out our community.
So. What @Ducati1098 said. What I learned and you can see that @Ford Motor Company asked for me to contact them with my VIN. I was excited. They are here to help. Like the government. They reached out and were very responsive. However, I was told via email I had another recall on my vehicle and don’t drive it until I talk to them. I responded and said I see the “lug nut torque” recall but my VIN is not one of them. Turns out it does not pertain to me. I asked “I thought this was about my hood issue.” She said you need to contact a dealer. Well thank you. I already knew that.
Sorry for being long winded and I’m going to post this in all hood latch questions in here.
So from lessons learned. Don’t even bother with the social media people reaching it to you. It’s a smoke screen
Print off what Ducati posted for the SSM, screen shot the Ford Pass notifications and print them. Bring them to your dealer. It should save you a diagnostics visit and they will order you the part and schedule you. That’s what I did with a dealer I didn’t even buy mine from. As everyone knows appointments are always 3-5 weeks. So save yourself some time. Makes answering the questionnaires so difficult. Do you trust ford? The answer is no, but you don’t want to screw with the nice person that works for ford.
I hope this helps out our community.
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. Based on other responses from prior posts. There is no fix. Can we pull the fuse that controls this? Basically just disable it all together. Idk what else to day.
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