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angkho

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So I got my shipped email on Monday 5/16. Ordertrack shows “in transit” but still shows “pending” and “ASN” at the bottom (it has since Monday). Checked with Ford chat on Wednesday— all they said was expected delivery 6/5-6/11 (which is what my shipped email said), and my sales guy said that it had “shipped” but no railcar info is available as of yesterday. It’s coming to FL btw.

anyone else stuck in this zone? I realize ordertrack doesn’t always update but as of yesterday, it seemed even my dealer didn’t even have any new info 😑
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Rachwarr

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So I got my shipped email on Monday 5/16. Ordertrack shows “in transit” but still shows “pending” and “ASN” at the bottom (it has since Monday). Checked with Ford chat on Wednesday— all they said was expected delivery 6/5-6/11 (which is what my shipped email said), and my sales guy said that it had “shipped” but no railcar info is available as of yesterday. It’s coming to FL btw.

anyone else stuck in this zone? I realize ordertrack doesn’t always update but as of yesterday, it seemed even my dealer didn’t even have any new info 😑
Mine says the same. Idk if it updates on ordertrack for rail. If it shipped, I’m assuming it has shipped via rail lol.
 

angkho

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Mine says the same. Idk if it updates on ordertrack for rail. If it shipped, I’m assuming it has shipped via rail lol.
yeah I’m not so much concerned it’s not updated on ordertrack… just that neither my dealer or Ford chat had any additional info days after showing it had shipped
 

Rachwarr

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yeah I’m not so much concerned it’s not updated on ordertrack… just that neither my dealer or Ford chat had any additional info days after showing it had shipped
Oh gotcha I haven’t even asked my dealer or ford chat. Just figured it would show up at some point since it said it shipped 😂
 

Mserjohnb132

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I’ve been tracking my railcar through CSX and it looks like it has been transferred to BNSF. The CSX phone number is still able to give me updated location info even though it’s no longer on their line. Headed to SF Bay Area EDD 6/5-6/11.
 

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mike8675309

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So I got my shipped email on Monday 5/16. Ordertrack shows “in transit” but still shows “pending” and “ASN” at the bottom (it has since Monday). Checked with Ford chat on Wednesday— all they said was expected delivery 6/5-6/11 (which is what my shipped email said), and my sales guy said that it had “shipped” but no railcar info is available as of yesterday. It’s coming to FL btw.

anyone else stuck in this zone? I realize ordertrack doesn’t always update but as of yesterday, it seemed even my dealer didn’t even have any new info 😑
If on Rail, my experience is that it says In Transit likely until it actually was delivered to the dealer, maybe it never updates? My experience is also that it says ASN the entire time.
Are you sure it's going via rail - says that on your window sticker? If so I would expect you should have a Rail Car information at the dealer by now. Between shipping an on the truck, the dealer has to pay for part of it, so they get the rail car info so they can track it.
 

wetdog

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Oh gotcha I haven’t even asked my dealer or ford chat. Just figured it would show up at some point since it said it shipped 😂
Yeah after the fast and furious build week craziness im definitely a few notches down on the stress level,it will show when it does.
 

angkho

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If on Rail, my experience is that it says In Transit likely until it actually was delivered to the dealer, maybe it never updates? My experience is also that it says ASN the entire time.
Are you sure it's going via rail - says that on your window sticker? If so I would expect you should have a Rail Car information at the dealer by now. Between shipping an on the truck, the dealer has to pay for part of it, so they get the rail car info so they can track it.
yes, my window sticker said Rail. As of yesterday, my sales guy said they didn’t have any info either. The beginning of my delivery window starts 2 weeks from this Sunday
 

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Deersanta21

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So just spoke with ford chat and they told me it was on ramp 4 at the MI Assembly plant. Same thing my dealer told me yesterday. Ford chat did give me the CSX number and are saying it’s in Ohio and will be in Nashville Monday. We’ll see.
 

Aztec1382

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Check the rail car info
This batch as of may 19th is in ohio

DC2B1DCD-4DD2-40BB-B3AA-76A3A51837F4.png
 

wetdog

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I’ve been tracking my railcar through CSX and it looks like it has been transferred to BNSF. The CSX phone number is still able to give me updated location info even though it’s no longer on their line. Headed to SF Bay Area EDD 6/5-6/11.
We must be on the same train it pulled out of gallup NM at 1 today ,who is your dealer?
The window was 6/5 6/11 .
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