So after about a 30 min hold I finally got on with Ford CS, and got nowhere once again. They are “chatting” with someone about the question and keep getting told there’s a “process” for the airbags the dealer must follow. No shit there’s a process! What is that process is what I want to know, and where do we stand on that process so I can know when they’ll make this right?!?! That is the key question they either can’t or won’t answer. They always kick it back to the dealer, as if they’re the ones who fucked up somehow, and as if they somehow have more info on this than @Ford Motor Company itself! This is beyond asinine at this point. So I’m texting my dealer to ask them what the number for “production” is, and maybe I’ll get it, though I doubt it. This is just the biggest load of horse shit ever! I cannot understand how there’s apparently no one at a billion dollar company capable of giving a straight damn answer.
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