I appreciate the advice and will be doing that. I found the TSB number to show them
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I appreciate the advice and will be doing that. I found the TSB number to show them
TSB if you anyone needs it
SSM 52278 2021-2023 Bronco - Front Axle Pinion Seal Leak - Built On Or Before 09-Jul-2023
Some 2021-2023 Bronco (non-Raptor) vehicles built on or before 09-Jul-2023 may exhibit a fluid leak from the front drive axle pinion seal. This may be due to operating the vehicle under high load. If leaking, replace the pinion seal following Workshop Manual (WSM) section 205-03A > Removal and Installation > Drive Pinion Flange and Seal. To prevent subsequent seal leaks, the front differential fluid must also be replaced using the revised specification Motorcraft® SAE 75W-85 Premium Synthetic Hypoid Gear Lubricant, part number XY-75W85-QL. Refer to WSM section 205-03A > General Procedures > Differential Draining and Filling. For claiming use causal part number 3254 with applicable labor operations in Section 3 of the Service Labor Time Standards (SLTS) Manual and M-Time. Reference this SSM article number in the warranty claim.
SSM 52278 2021-2023 Bronco - Front Axle Pinion Seal Leak - Built On Or Before 09-Jul-2023
Some 2021-2023 Bronco (non-Raptor) vehicles built on or before 09-Jul-2023 may exhibit a fluid leak from the front drive axle pinion seal. This may be due to operating the vehicle under high load. If leaking, replace the pinion seal following Workshop Manual (WSM) section 205-03A > Removal and Installation > Drive Pinion Flange and Seal. To prevent subsequent seal leaks, the front differential fluid must also be replaced using the revised specification Motorcraft® SAE 75W-85 Premium Synthetic Hypoid Gear Lubricant, part number XY-75W85-QL. Refer to WSM section 205-03A > General Procedures > Differential Draining and Filling. For claiming use causal part number 3254 with applicable labor operations in Section 3 of the Service Labor Time Standards (SLTS) Manual and M-Time. Reference this SSM article number in the warranty claim.
Apparently, the service writers/techs don't always search for TSBs when a vehicle comes in with a leak. While mine was in for ANOTHER mic top replacement, I had them check a leak from the pinion or sway bar disconnect. They confirmed the pinion seal leak and changed the seal under warranty but used the wrong fluid. When I picked it up and saw the invoice, I told them they didn't use the correct fluid under the TSB. That's when they went looking for the TSB, found it, and changed the fluid.
So, be sure to tell them about the TSB because they may not bother to look for one.
So, be sure to tell them about the TSB because they may not bother to look for one.
That is exactly what they said when I asked about. They just diagnosed it and changed the seal and didn’t refer to the TSB. I took it back today and they are now changing out the fluid.
Pretty fucking sad when the customer has to tell the dealership that a TSB exists. Ford's got problems, which apparently they think will be fixed with spiffy new decor.
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So, just found this leak on my ‘21 SAS OB (74k mi) when changing my oil. Now that I’ve read through this thread, I just have a couple of questions. 1) Has anyone changed this seal themselves? 2) Can this get fixed by the dealer for free, if I’m out of warranty and there’s a TSB?
To answer your second question, no.
There is no warranty coverage past the base factory warranty, unless you potentially have an ESP that covers it.
A TSB doesn't extend the warranty coverage at all.
Mine is leaking. I took it to my dealer. He looked at it and told me it wasn't bad enough to fix! And then he told me he was going to charge me $125 for his effort to look at it, even though Im still under warranty and I already paid him for an annual inspection!! I laughed and said there is zero chance im paying him and I'm done with his dealership. He removed the charge from my bill, but I'm never going back to that dealership. The next day, he sent me a request to give them a 5 star rating! You can't make this stuff up!!!
LOL you must be in Canada where this arrogant, entitled cistomer abuse is rampant everywhere, as are govt supports to many failing businesses.....no wonders everyone is terrified of CN vehicles and service.
