Sponsored
How did you get your private offer certificate number???
I wouldn't stress it. All of them had a Jan 3 expiration back in December. When Jan 3 came they all moved to April 3. Presumably they will keep going out to the next quarter.
- First Name
- Tim
- Joined
- Jan 20, 2023
- Threads
- 2
- Messages
- 27
- Reaction score
- 96
- Location
- Collierville, TN
- Vehicle(s)
- BMW 4 GC
- Your Bronco Model
- Everglades
Iām dealing with the same crap, supposed to take delivery next week. Called the dealer who told I didnāt qualify because my order was placed in November. I explained it does indeed apply to me since my reservation is from June of 2021. They insisted I didnāt qualified. Got a chat transcript from ford indicating I am eligable and provided me 800 number to call and get cert. I got the cert number and sent text to sales guy asking for an updated priceā¦ radio silent since.
Having a cert number can they still refuse to apply the discount?
BTW this is the same dealer who told me to cancel my day 1 reservation from 2020 if I wanted to use them for the delivery Requiring me to create a new reservation. Landers Ford Memphis
Having a cert number can they still refuse to apply the discount?
BTW this is the same dealer who told me to cancel my day 1 reservation from 2020 if I wanted to use them for the delivery Requiring me to create a new reservation. Landers Ford Memphis
OP
OP
- First Name
- Bill
- Joined
- Jan 2, 2022
- Threads
- 16
- Messages
- 464
- Reaction score
- 1,247
- Location
- Rhode Island
- Vehicle(s)
- 2023 4Runner TRD Pro
- Your Bronco Model
- Heritage
- Thread starter
- #94
Skip over your salesman and go right to the sales manager. If you don't get any satisfaction, go up to the dealership GM. I've, already bypassed my salesman and am working directly with the sales manager. If I don't get satisfaction with him I'll move up the chain. You've got your certificate number, so they have to apply it. It doesn't cost the dealership a thing. The money comes from Ford. I don't know if some dealerships just think they will somehow keep the private offer money after the fact or if they are just lazy and don't want to do the little bit of extra work to apply the certificate.
- Joined
- Dec 11, 2022
- Threads
- 10
- Messages
- 281
- Reaction score
- 469
- Location
- Los Angeles
- Vehicle(s)
- 5 early broncos, AGM Everglades
- Your Bronco Model
- Everglades
If everyone having issues filed a complaint with the BBB and wrote directly to Fordās CEO notifying them of the official complaint this would be resolved immediately. Iām calling for my cert. tomorrow. Wish me luck.
Sponsored
- Joined
- Dec 11, 2022
- Threads
- 10
- Messages
- 281
- Reaction score
- 469
- Location
- Los Angeles
- Vehicle(s)
- 5 early broncos, AGM Everglades
- Your Bronco Model
- Everglades
Got my certificate number this AM through a 6g member who looked it up for me. Much appreciated.
- First Name
- Cody
- Joined
- Mar 3, 2021
- Threads
- 3
- Messages
- 87
- Reaction score
- 229
- Location
- New Jersey
- Vehicle(s)
- Jeep Cherokee
- Your Bronco Model
- Wildtrak
Called Ford today to look up my Model Year Transition Offer, very easy. They gave it to me right away. I don't have a VIN yet and i'm not scheduled. They saw 2 offer certificates despite me not taking them up on the constraint dropping offer. The rep said that the constraint offer had $0 value and model yr transition had "Up to" $3,620 value. She said both private offers had the SAME certificate number.
I'm also now not seeing the 2023 Model Year Bronco Transition Private Offer FAQs page on the Ford site anymore. I could access it a few days ago. I was going to send the link to my dealership as the Rep and team are playing the "clueless" card with me on this one. I've contacted the Brinco hotline and they told me to have the dealership contact their Ford Rep which will work with the C&I team to generate the certificate and place in Smart VINCENT. Have to bulldog this one through...
- First Name
- Tim
- Joined
- Jan 20, 2023
- Threads
- 2
- Messages
- 27
- Reaction score
- 96
- Location
- Collierville, TN
- Vehicle(s)
- BMW 4 GC
- Your Bronco Model
- Everglades
Sponsored
Thanks @TxBronc, Great to hear. I did use way back machine to capture the website FAQ n Private Offer Price Protection and packaged that and the list of what they need to ask their Ford Rep for the C&I team to do to generate the certificate in Smart Vincent. Sent to Dealer Rep and a nicely worded email to the dealershipās GM. Got a rep response this morning saying we are working on your rebate. We will see - My Bronco was build 2/8/23 and shipped on 2/13 to Texas.
- Joined
- Feb 15, 2023
- Threads
- 0
- Messages
- 1
- Reaction score
- 0
- Location
- BIG LAKE MN
- Vehicle(s)
- 2023BRONCO 1967 NOVA/2010 MKX2012 MKX
- Your Bronco Model
- Badlands
I TOOK DELIVERY OF MY BRONCO TUESDAY AND I RECEIVED A CERTIFICATE WHICH IS POSTED ON SMART VINCENT FOR 2835.OO I ORDERED MINE 3/20. I DIDNT SEE ANOTHER OFFER AVAILABLE MY BRONCO IS A 2023 OUTERBANKS /SASQWASCH/4DOOR 2.7 LTR ENGINE
So we received the email asking order holders to remove all problematic options or risk having your order automatically cancelled. We had had a Bronco ordered, with a deposit paid, since July 2021. Outer Banks, hard top, lux, sasquatch, and towing. had already removed the towing and modular front bumper when we converted from 22 to 23 model year.
The email, sent Friday, Jan 20th, stated if we cancelled our order and bought a new 22-23 bronco in stock at a dealer, we would receive $2,500. We bought a 23 Bronco the next day and cancelled our order early the following week. The dealership where we bought the Bronco did not know about the offer until I showed them the email. I was not able to cancel the order the same day (a Saturday anyway) and get the $2,500 applied to the price.
Three weeks later, Ford and the dealership where we ordered the initial Bronco can see the order was cancelled, but neither the dealership nor Ford can see the magical certificate number.
Have been back and forth now four times with Ford and the dealership where we ordered the Bronco to get the certificate number. The President of the dealership said it was Ford's offer and THEY have to send me the certificate number. Ford says only the dealership's Ford rep can get the certificate.
Another cluster. Was told this offer, too, expires in April. If April comes and we do not have $2,500, I will be suing Ford. On top of the crappy way Ford's Bronco customers have been treated the last 2 years, the tacky email they sent on Jan 20, now they want to make it as hard as possible to get the $2,500. Craptacular, Ford.
BTW, the email, a written offer from Ford, said nothing about the offer expiring in April except that you had to cancel your Bronco by March 7th. The FAQ page linked to in the email had no details on how to claim the rebate. False advertisement if Ford refuses to pay.
The email, sent Friday, Jan 20th, stated if we cancelled our order and bought a new 22-23 bronco in stock at a dealer, we would receive $2,500. We bought a 23 Bronco the next day and cancelled our order early the following week. The dealership where we bought the Bronco did not know about the offer until I showed them the email. I was not able to cancel the order the same day (a Saturday anyway) and get the $2,500 applied to the price.
Three weeks later, Ford and the dealership where we ordered the initial Bronco can see the order was cancelled, but neither the dealership nor Ford can see the magical certificate number.
Have been back and forth now four times with Ford and the dealership where we ordered the Bronco to get the certificate number. The President of the dealership said it was Ford's offer and THEY have to send me the certificate number. Ford says only the dealership's Ford rep can get the certificate.
Another cluster. Was told this offer, too, expires in April. If April comes and we do not have $2,500, I will be suing Ford. On top of the crappy way Ford's Bronco customers have been treated the last 2 years, the tacky email they sent on Jan 20, now they want to make it as hard as possible to get the $2,500. Craptacular, Ford.
BTW, the email, a written offer from Ford, said nothing about the offer expiring in April except that you had to cancel your Bronco by March 7th. The FAQ page linked to in the email had no details on how to claim the rebate. False advertisement if Ford refuses to pay.
Last edited:
OP
OP
- First Name
- Bill
- Joined
- Jan 2, 2022
- Threads
- 16
- Messages
- 464
- Reaction score
- 1,247
- Location
- Rhode Island
- Vehicle(s)
- 2023 4Runner TRD Pro
- Your Bronco Model
- Heritage
- Thread starter
- #104
When you consider all of the hot vehicles Ford has....the world's best selling vehicle, the F-150, the Lightning, Raptor, the Bronco and Maverick that they can't build fast enough, the Mustang, the Mach E, and the Bronco sport that is selling very well.......and yet....Ford LOST $2 Billion last year. Their execution is horrific and their dealer network is a mess. Compare that to how Tesla does business. Auto dealerships are an outdated concept and unneeded.
Sponsored
