SiriusXM states expired but still working but now buttons on steering wheel won't change stations

[JodyT]

My Sirius trail subscription expired on Dec 1st per message on my screen but I can still listen to all the channels I want. The only thing that has changed is the inability to change stations via the buttons on the steering wheel. I can change channels via the 8 inch screen with the preset buttons and also with the tuner knob. I'm not complaining but kind of weird. Anyone else have this happen?

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[Emiphb]

It’s Siriusxm’s listen free event for everyone from Nov 22nd - Dec 4th. I got a notification about it in my FordPass app.

 

[JodyT]

It’s Siriusxm’s listen free event for everyone from Nov 22nd - Dec 4th. I got a notification about it in my FordPass app.

I must have missed that. Thanks!

 

[Phil Brown]

Maybe....maybe not when my daughter bought her new VW it had the free 3 month XM subscription, after the 3 months it kept working........4 years later it's still working
I hear of quite a few people who sort of fall through the cracks and the XM keeps working for quite a while.
They are having there free event thing though so it could be that.

 

[ChaseG]

Anyone know how to stop the mail? I’ve submitted a request, done return to sender, emailed their support. It still continues.

 

[Fordified1]

Regardless. If you like having XM hold out as long as you can before signing up. The offers will get better and better.

 

[BigFootie]

My recent deal provided from XM was 3 bucks a month for 3 years and no automatic renewal. They just set the bar at the level even I can jump over it!

 

[JodyT]

Anyone know how to stop the mail? I’ve submitted a request, done return to sender, emailed their support. It still continues.

I found this on Google.

To stop receiving SiriusXM junk mail, you can request a "do not mail" status from their customer service. You can contact SiriusXM customer service by:

• Calling 1-800-967-2346 or 1-888-539-7474
• Using the live chat on their website
• Emailing [email protected] or [email protected]

 

[ChaseG]

I found this on Google.

To stop receiving SiriusXM junk mail, you can request a "do not mail" status from their customer service. You can contact SiriusXM customer service by:

• Calling 1-800-967-2346 or 1-888-539-7474
• Using the live chat on their website
• Emailing [email protected] or [email protected]

Hey thanks, I tried email but I’ll call them next. Take care.

 

[BigFootie]

Anyone know how to stop the mail? I’ve submitted a request, done return to sender, emailed their support. It still continues.

Try their chat. I’ve done that when I’ve canceled. I found them to be very professional and polite.

 

[murphtron]

Maybe....maybe not when my daughter bought her new VW it had the free 3 month XM subscription, after the 3 months it kept working........4 years later it's still working
I hear of quite a few people who sort of fall through the cracks and the XM keeps working for quite a while.
They are having there free event thing though so it could be that.

I had the exact same experience on my 2018 GTI! Until the battery died. Then somehow Sirius reset and I no longer had access. Alas. Battery died after about 4.5yrs.

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