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Sync 6.3 update issue and display problems

FleshTuxedo

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rugedraw

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With the artists/song titles not coming up most of the time, yes. Pretty sure my update completed though.
So no overlapping images on the touchscreen? What happened in the case of the OP is very rare.
 

FleshTuxedo

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So no overlapping images on the touchscreen? What happened in the case of the OP is very rare.
Not that I have noticed. I'll pay more attention when I drive it tonight.
 

mpeugeot

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So no overlapping images on the touchscreen? What happened in the case of the OP is very rare.
Still would love to hear more about the details of the fix.
 

rugedraw

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I had a successful OTA install of 6.3.0 earlier this month. Infotainment and CarPlay have been working flawlessly for me since the update.
 

Cav427

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Sync 4 on my OBX has been the buggiest infotainment system I have had. Since April 29th I have had to reboot it 4 times, three since it would lock up and only show the Bronco Logo (which I like but cannot access radio, navigation and the like.) The 4th and last time it was stuck on a Sirius XM station and wouldn't allow me to change the channel at all. I am up to date on updates.
 

rugedraw

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Issue for the OP is fixed.

Edited post to remove info until I can investigate further.

Edit #2: It seems like what happened to the OP was an isolated incident and nothing to be concerned about in terms of a problem that affects the masses.
 
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Darth_JoPa

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I've also had similar issues related to SiriusXM and my wireless Android Auto seems to disconnect a lot more frequently since the update. I'll try the reset
 

Patrickgault

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For what it's worth, I'd recommend setting the auto update for a time that you know you will not be in a hurry to go somewhere. I have a fear that an update failure will lock down the vehicle. It's a good thing that I have a Yamaha MT09 as a back up. No updates on the motorcycle.
 

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I have the same problem as the OP. Software update is not complete and the update button is greyed out.
 

rugedraw

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I have the same problem as the OP. Software update is not complete and the update button is greyed out.
Post or send me the VIN.

Do you also have overlapping imaging on the touchscreen?
 

Asydbern

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So, I'm Having the same issue with SiriusXM not displaying anything but the station. I have not noticed other display issues on the small right section of the display though. I am showing the same sync software version of 23195_PRODUCT.
Ford Bronco Sync 6.3 update issue and display problems 1000005634
Ford Bronco Sync 6.3 update issue and display problems 1000005635
 

rugedraw

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So, I'm Having the same issue with SiriusXM not displaying anything but the station. I have not noticed other display issues on the small right section of the display though. I am showing the same sync software version of 23195_PRODUCT.
I am not sure why that is happening to anyone. I have to check my truck to see if it does it, too. I have Sirius because they gave me a year for dirt cheap, but I think the audio quality is crap, so I hardly use it. The OTA dashboard for your truck does not show this update has been sent to you yet. I am not sure what is causing the artist/title not to show there for people. There is an APIM update pending on the server for your truck which would be the 6.3.0 update this thread is about, but they haven't sent it to you yet.

Ford Bronco Sync 6.3 update issue and display problems 1724876615060-f2
 

Asydbern

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Thanks for looking into it
Bryon

I am not sure why that is happening to anyone. I have to check my truck to see if it does it, too. I have Sirius because they gave me a year for dirt cheap, but I think the audio quality is crap, so I hardly use it. The OTA dashboard for your truck does not show this update has been sent to you yet. I am not sure what is causing the artist/title not to show there for people. There is an APIM update pending on the server for your truck which would be the 6.3.0 update this thread is about, but they haven't sent it to you yet.

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