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WTF is this

duel007

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Is the email actually from them - passes DMARC and everything?
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Sherminiator

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Yeah, Toms Ford is a localish Ford dealership to me, I'd just call them and see what the deal is.
 
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Give 'em a call.....
Actually, you should NOT give them a call -- at least not that number. Look up their phone number separately and call THAT number.
 

CrystalRedTintCoat

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There are many dubious parts vendors out there. In fact there are places over seas that manufacturer knock-off parts that look and smell like OEM parts that are NOT OEM parts. Quality and safety /may/ be suspect.

If you don’t “know” your source, you don‘t know your source.

Stick with true OEM (factory) parts or a blue-chip vendor whose own sources are trustworthy.

Also when having your car repaired, ask them where they get their parts and see if there’s an option to use true OEM parts instead; they may have a repair cost that is different when using true OEm parts.
 

CrystalRedTintCoat

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FYI to everyone. Anytime you get a suspect email such as the OP received, you can do a little testing without clicking on anything. This applies if you're on a computer.

Hover the cursor over any of the links in the email, they're underlined. Do Not click on them, just hover. After a few seconds a window will pop up giving the real link. If the email is legit, the text should match the message. In the OP's case, the popup link should match the Ford dealer.

Experiment with some known good emails to get an idea how this works. It's a good way to spot phishing emails, which is what I think the OP received.
I always look at the domain name of the from address. If folks need to know how to do this, let me know.
 

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vrtical

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Whether this email is phishing or not, Toms is legit, but I would just use Tasca for OEM stuff anyways.
 

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Actually, you should NOT give them a call -- at least not that number. Look up their phone number separately and call THAT number.
I googled the number and it was the one listed for Toms Ford....so
 

CalvinT

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I always look at the domain name of the from address. If folks need to know how to do this, let me know.
Sometimes the from address is spoofed. The default setting for an email program is to show the simple header. If you really want to get into this, learn to read the full header. That will give you complete routing of the email. Only then can you be sure who really sent the email.

Google "full header" to get info for your email program.
 

CalvinT

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Whether this email is phishing or not, Toms is legit, but I would just use Tasca for OEM stuff anyways.
It's a good idea to look for online dealers from states close to you. For example I get the best online prices including shipping from Henderson Ford in Nevada. I've also bought from Tasca when ordering something small.
 

ScottyC

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Actually, you should NOT give them a call -- at least not that number. Look up their phone number separately and call THAT number.
You might want to put a tinfoil hat on first.
 

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broncobase1

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Unfortunately they are doing this because of fraud and scams. Its the world we live in today. Can't even buy an effing USB cable at Wallmart without having to get an employee to unlock it and somtimes walk it up to the front. Thank you [you fill in the blank -- don't blame me.]
 

Qarlos

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@4x4TruckLEDs.com has a similar policy of verifying the identity of customers. Vendors get scammed all the time with fraudulent transactions. It's not just consumers. We get to file a CC dispute. Vendors have no recourse and they just lose cash to fraud. Call a listed number for them and talk to a human.
 

4x4TruckLEDs.com

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@4x4TruckLEDs.com has a similar policy of verifying the identity of customers. Vendors get scammed all the time with fraudulent transactions. It's not just consumers. We get to file a CC dispute. Vendors have no recourse and they just lose cash to fraud. Call a listed number for them and talk to a human.
Yes we do this also. It's called Triangulation Fraud.

BASICALLY some scammer will sell something on Amazon. John Doe will go and buy it from amazon. The scammer then buys the product from a company like mine. They use a stolen credit card. We ship the item and the scammer marks it SHIPPED on amazon. John Doe gets their item and thinks nothing of it.

Then one day we'll get a credit card dispute. We lose the case because the person who's CC was used never actually bought anything. So we lose the money. We also get hit with a dispute fee (about $25). We also lost the item's value we shipped.

So we lose out, yet the scammer made out.

We became aware of this when we got a dispute and called the shop we shipped the item to. We shipped the order to an actual off-road shop. They told us they ordered it from amazon and that is when we learned about this scam, called Triangulation fraud.

Since then we've had a very strict policy that if a bill to/ship to are different we require further verification. We also refuse to ship to a UPS Store, freight forwarder or any other mailbox service.

Another thing people are not aware of is that we are liable if we ship an item to a freight forwarder (they take the package and forward it to another location). Even with PAYPAL transactions, whom normally protect the seller. But they have strict policies against freight forwarder protection.

So if you've ever shopped with us and used a different bill to/ship to you most likely got a follow-up email asking for a license. OR if you tried to ship it to a UPS Store or Mailbox location your order got canceleld ultimately.

So having a company ask for a license is getting more and more common these days.
 

Smocaine

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@4x4TruckLEDs.com has a similar policy of verifying the identity of customers. Vendors get scammed all the time with fraudulent transactions. It's not just consumers. We get to file a CC dispute. Vendors have no recourse and they just lose cash to fraud. Call a listed number for them and talk to a human.
Yep, just got the bad end of that. Anyone know of a less paranoid vendor where someone with mismatched shipping and billing addresses could actually shop? I love 4x4 Truck LEDs and their packages, but I won't be able to shop there unless I buy a house.

E: Trying my luck with Panda. If they won't ship, they're at least close enough to go get it.
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