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9/19/22 Build Week

Trieck32

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Dudeguy

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Definitely not an arguing type of guy. The counterpoint is that companies like Amazon, Target, and even Domino's raised the bar for how customers buy, pay for, and await products. Domino's can sure tell me the status of my $9.00 pizza pretty accurately. UPS wins the award for telling me when I may expect my package and notification of any delays. Counter that with Fed-Ex or USPS which are trying to emulate and fail. I pay more for shipping if UPS is an option over USPS. Why because at least I'm informed and my expectations can be managed and met. The consumer engagement landscape has changed and Ford is barely keeping up. Ford would not need a chat line if they just gave the information away transparently like Amazon, Dominos, or UPS.
Dominoes 1,500,000 pizzas each day
Amazon 1,600,000 shipments each day
Fedex 6,210,000 shipments each day
UPS 25,200,000 shipments each day
USPS 425,000,000 shipments each day
Ford 10,000 cars each day

I don't think comparing Ford's customer facing logistics to those other companies is reasonable.
 

Bronc281

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My Mods are up today! Will updated the spreadsheet finally. Can't wait for the Ford email.
 

CTownPride

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My Mods are up today! Will updated the spreadsheet finally. Can't wait for the Ford email.
You could have a tear tag too - just below your VIN on the mod page.
 

Bronc281

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You could have a tear tag too - just below your VIN on the mod page.
Yes, it was listed also. My place in line was 881/1090, so our girls were not too far from each other.
 

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TommyHawk

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Awesome. Maybe we'll be on the same rail car together!

9/21 blends have started! this is exciting! Anyone know on average how many go through the line in a day? Trieck is 55.. I'm 579. Wondering if there is any chance mine is built today?
 

Bronc281

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Folks... please be careful when editing the spreadsheet and make sure you are only editing your row. I went to update my ETA and my original entry was gone. Only edit the information in your row and please avoid deleting cells or sorting/filtering the data. If there's something specific you'd like to see, please let me know. The username column is frozen on the left so it stays in view as you scroll right.

If interested, here's what I was sent by a family friend with access to vehicle previewing:

1663858583705.png


As you can see, the ETA changed when the Bronco status changed to "In Production/Produced." It still hasn't been released yet.
CTownPride, how did you find or get your ETA on delivery? is there a different link for that?
 

CTownPride

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CTownPride, how did you find or get your ETA on delivery? is there a different link for that?
I am fortunate enough to have a family friend with access to vehicle previewing. However, Ford chat should have access to that as well. They should be able to tell you your ETA.
 

Bronc281

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I am fortunate enough to have a family friend with access to vehicle previewing. However, Ford chat should have access to that as well. They should be able to tell you your ETA.
Thanks, it's good to know people. Will call dealer in next few days.
 

JBowles

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CTownPride, how did you find or get your ETA on delivery? is there a different link for that?
The back door tracker shows it for me

Ford Bronco 9/19/22 Build Week Screenshot 2022-09-22 114223
 

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uncledoodoo

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The back door tracker shows it for me

Ford Bronco 9/19/22 Build Week Screenshot 2022-09-22 114223
that only works if you have a reservation number right? I'm surprised there's not a way to do it with order# and vin yet
 

JBowles

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What link is that? Sorry there are so many floating around!!
If you have a reservation number you can use it, just replace the X's
Code:
https://www.ford.com/buy/manage.html?reservationId=XXXXXXXX
 

bajabronco57

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Now I wait for shipping information... outside of "delays" any idea how far into the shipping process we see that info start to populate?
 

jehines3

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Dominoes 1,500,000 pizzas each day
Amazon 1,600,000 shipments each day
Fedex 6,210,000 shipments each day
UPS 25,200,000 shipments each day
USPS 425,000,000 shipments each day
Ford 10,000 cars each day

I don't think comparing Ford's customer facing logistics to those other companies is reasonable.
Market capitalization is a more fair comparison. These companies have the capital to invest in their respective business (customer/product/service) value matrix.

Market Capitalization (9/22/22):
Dominoes $11.57 Billion
Fedex $39.2 Billion
UPS $146 Billion
Amazon $1.1 Trillion

Ford $51.6 Billion

Investment in the tools and services to deliver a superior customer experience is expected by consumers today. A company has few opportunities to introduce customers to a brand. If handled correctly, they have a customer for life. If handled poorly, a potential loss of many customers for a long time.
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