CALLING ALL GRANGTOBER ORDER PLACERS

[Montana Bronco]

I would have to go back in this thread for exact dates, it was mid-May and Granger was getting clobbered with Bronco shipments. I think it was a week or two after it arrived that I got the call from Finance. Got paperwork done remotely, only spent less than hour on Grangers property.

Granger has this dialed, they made everything super EZ.

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[AZSky]

Thank you, so 1 week is not unexpected...

 

[BigFootie]

Thank you, so 1 week is not unexpected...

Are you offloaded and waiting in Omaha now?

 

[AZSky]

Since 8/24, tracker says final preparation with dealer. I did not call to bother them, they are busy.

 

[BigFootie]

Since 8/24, tracker says final preparation with dealer. I did not call to bother them, they are busy.

How long of a wait did you have between being dropped off in Omaha and having the tracker switch to final prep?

 

[AZSky]

I don't have the info, I just followed front and back door trackers.

 

[BigFootie]

My train rolled into Omaha on Sunday. I was off loaded on Monday and delivered to Granger on Friday.

 

[Lowcountry Bronco]

@AZSky

Hayleigh said finance should be giving me a call next week, @BigFootie went to PDI Friday so I don't think they're as slammed as they were at the beginning of summer.

Just give them a call or send email, they were quick to reply with a response.

 

[Hdscreens]

In March I was contacted a day after it arrived and three days later I was picking up and driving back to TX.

 

[mmorgan]

@AZSky

Hayleigh said finance should be giving me a call next week, @BigFootie went to PDI Friday so I don't think they're as slammed as they were at the beginning of summer.

Just give them a call or send email, they were quick to reply with a response.

Your turn is finally up. Driving or shipping ?

 

[dingle87]

Getting close to the time for a return trip to Granger. I’ll head back after the dust settles.

 

[Lowcountry Bronco]

Your turn is finally up. Driving or shipping ?

Yep, finally! Will be shipping it though, quoted thru Roadrunner it'll be a dollar a mile.

 

[HoosierDaddy]

@Ford Motor Company - nice job screwing over the best dealership I have ever dealt with... I will never buy a Ford from any other dealer - that's a promise!

@Ford Motor Company
I am going to second the statement quoted above.

Granger's business model works, they have proven it.

All big Corp. looks at is "growth" and then they punish the dealers that deliver it ..... while simultaneously delivering top notch customer service.
Unbelievable fail in logic.
Unbelievable fail in customer service on Ford's behalf.

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