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So I changed my dealer several days ago, my reasons are as followed but are not limited to
1)my last dealer had poor communication and when asked very basic questions, had very little information or answers that seem like common knowledge
2)the new dealer may still be lacking knowledge but at least they’re closer to my permanent residence
After my phone call with Ford, I informed them of the new dealer, they told me that my $100 would be refunded and that my reservation has been updated all I needed to do was either wait for the new dealer to contact me or go ahead and contact them myself in regards to the $100 deposit. So with the ample time I had I called the new dealer. They had no records of my reservation. They suggested that I re-reserve with them being the dealer. Problem is, I still have my reservation and time stamp on my original reservation, per email by Ford.
So today, Sunday, I chatted with a ford support in hopes that they knew what was going on. They told me that typically when you change dealers you lose your original reservation. Then gave me a number for ford marketing to follow up.
If anyone has any information regarding the change of dealers or if my reservation was indeed lost, could you respond with any information you have? TIA
1)my last dealer had poor communication and when asked very basic questions, had very little information or answers that seem like common knowledge
2)the new dealer may still be lacking knowledge but at least they’re closer to my permanent residence
After my phone call with Ford, I informed them of the new dealer, they told me that my $100 would be refunded and that my reservation has been updated all I needed to do was either wait for the new dealer to contact me or go ahead and contact them myself in regards to the $100 deposit. So with the ample time I had I called the new dealer. They had no records of my reservation. They suggested that I re-reserve with them being the dealer. Problem is, I still have my reservation and time stamp on my original reservation, per email by Ford.
So today, Sunday, I chatted with a ford support in hopes that they knew what was going on. They told me that typically when you change dealers you lose your original reservation. Then gave me a number for ford marketing to follow up.
If anyone has any information regarding the change of dealers or if my reservation was indeed lost, could you respond with any information you have? TIA
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