Fake Ford survey from [email protected]?

[Djveks22]

Is this Ford service survey a scam as I don’t own a 2021 mache or live in the state where the mentioned dealer is located…
Do your bronco survey emails come from medallia? Thank you

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[zombie]

100% fake, IMO.

 

[Djveks22]

I just found some older Ford service emails and they do come from medallia.com but bottom says from Ford customer experience. The weird one I got states “Elena Ford” who is a real person at Ford. Weird

 

[RagnarKon]

So Medallia is a customer experience/feedback platform that companies can use to collect feedback and insights from their customers. Good possibility that Ford and/or your dealer hired Medallia to collect customer feedback.

It should be safe to take a survey… just don’t input any personal or identifiable information. General “Rate your experience from 1-5“ questions are fine, “Enter your mailing address” is a no-go.

Or you can just ignore it. Up to you.

 

[Djveks22]

Oh cool.
It is a Ford service survey for a mach-e in Maryland. I don’t even live in that state or own a Mach-e….. weird . Hope it’s not identity theft

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