Not much to say, really. It's up to the individual dealers. Some buyers are getting great stuff. I got a gift card (that was a LOT less than a tow package or some of the other incentives), some buyers got bumpkiss...
But did you ask your dealer for these items to be covered by Ford's customer satisfaction funds or did your dealer offer to do it? My dealer says they ran out of money in those funds from Ford and he's waiting to see if Ford puts more money in it? But I thought EACH person who reserved early and placed an order had access up to $1,000 in this money??? I'm confused. Any Ford dealers on here that can explain it to me?
I had asked if this was available. I was told to look at the Ford accessory page and choose up to $1000.
Bumpkiss here, which was fine until my last scheduling bump, now i need some satisfaction....
I can confirm, it is up to the dealership on how they want to, and to who they want to allocate some of the funds. The account can definitely dry up. Just because you had a reservation or order, you are not entitled to the funds. You are just eligible to receive them. Some dealers like mine, are going to treat the program fair and evenly to their valued clients. Some will not. Example, I have been employed with my dealer for 14 years. My Bronco is on ice mountain too. I get $500 from the GM to use on accessories. The GM said he wanted to make sure there was enough to go around in the Customer Satisfaction Account for anyone else who had to wait a significant amount of time. Despite the perception that some of you have based on your own personal experiences, not all dealers are slimeballs.
I can confirm, it is up to the dealership on how they want to, and to who they want to allocate some of the funds. The account can definitely dry up. Just because you had a reservation or order, you are not entitled to the funds. You are just eligible to receive them. Some dealers like mine, are going to treat the program fair and evenly to their valued clients. Some will not. Example, I have been employed with my dealer for 14 years. My Bronco is on ice mountain too. I get $500 from the GM to use on accessories. The GM said he wanted to make sure there was enough to go around in the Customer Satisfaction Account for anyone else who had to wait a significant amount of time. Despite the perception that some of you have based on your own personal experiences, not all dealers are slimeballs.
The funds may have been used up at this point for your particular dealer, but you are correct. The program goes through June 30, 2022.
