Likely hood of the dealership fixing this?

[SamG]

Driving back from the M1 concourse cars and coffee today. Lady turns into my lane and gets real close to hitting me. So I honk the horn - more than a light tap but definitely not at all hard.
the center of the steering wheel cracked in on itself….

I feel like this shouldn’t happen at 6,000 miles…

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[Ground_zero298]

Shouldn’t happen period. Damn. Piece of that gets caught in the airbag just right you could really get messed up.

 

[Drex]

Known flaw, they will warranty it. Now... please explain how you expect anyone to over and under a yes/no question...

 

[MFP2241]

All depends on the specific dealer and how much effort they want to put into working with you , but 0% chance they fix it in my opinion.. No matter how lightly you say you hit it, they will file that under abuse.

 

[Desert_6G]

First rule of thumb on warranty repairs. Don't admit you did you. It will be more likely they won't fix it due to owner misuse or neglect. Just say it started off as a small visible mark and it slowly worsened. And don't post about it since, you never know they may search your FB or flag this and find any reason to claim user error and deny any warranty repair. But they should fix it as a possible safety issue.

 

[Tricky Dick]

Keep us updated, mine looks just like that, plus many others. I'm not taking it in for a while though, too busy.

 

[SamG]

Keep us updated, mine looks just like that, plus many others. I'm not taking it in for a while though, too busy.

Is there a picture of yours somewhere? Just curious. Might be helpful if my dealership puts up a fight

 

[Mr. Nice]

Driving back from the M1 concourse cars and coffee today. Lady turns into my lane and gets real close to hitting me. So I honk the horn - more than a light tap but definitely not at all hard.
the center of the steering wheel cracked in on itself….

I feel like this shouldn’t happen at 6,000 miles…

Boy you must of been really pissed at that guy. Lucky you didn’t break the whole steering wheel off.

 

[Tricky Dick]

Is there a picture of yours somewhere? Just curious. Might be helpful if my dealership puts up a fight

 

[Firefight911]

Shouldn’t happen period. Damn. Piece of that gets caught in the airbag just right you could really get messed up.

This is completely false. This line is there, hidden, for the very specific reason to determine the pathway the airbag exits its enclosure when activated.

OP, just go in, have a reasonable conversation, and get it warrantied. That's it. There is no conspiracy theory in this one. Could the material be designed/manufactured to better resist this from occurring? I'm sure it could but, what would the downstream implications be of this? I'm not an airbag engineer/designer so I cannot and, no one else can answer that.

 

[Monster1926]

I always thought the pad was extremely hard. Play dumb, dealers don’t get paid shit by ford and look for any reason to deny a claim.

 

[SamG]

UPDATE:

dealer agreed to repair it; got it approved under warranty. Here is the kicker though - they had my bronco for TWO WEEKS and do nothing aside from getting it approved. Just told me they won’t have the part until June 8th and to come pick up my ride

 

[B.A.]

Same thing here just not as advanced. <5000 miles. Can’t remember even using the horn. Have not reached out yet to dealer, yet

 

[ZipZit]

Absolutely a warranty replacement. The backside of the airbag cover is molded with a “groove” split line to control exactly how that cover flower pedal splits open during an airbag deployment.

The engineering team on airbag deployments works pretty hard to see there are no “missiles” on deployment, no way, no how.

They just made those lines a bit too fragile for the application

 

[SamG]

Same thing here just not as advanced. <5000 miles. Can’t remember even using the horn. Have not reached out yet to dealer, yet

Dealership will cover but I’d call now - this is def going to become a larger issue and more and more of these parts will end up on back order

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