So do you honestly believe that these things are not happening? Ford DID change the rules of the game several times and lets not forget that promised production date we were supposed to get in May 2021.
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You are correct. Took 2 months to get mine after I switched to soft top. I dont understand what all the trucks that are sitting around these ghost mountains by the hundreds are waiting for?
You’re gonna hate this but I have 3 orders with 3 different dealers in 3 different states and each of them are different sizes. One dealer is big, the other medium and, you guessed it, the last is a small town dealer. All ordered last week.
I hope yours does come in and your luck does change but I didn’t want to hedge my bets on one crappy dealer so I diversified between 3 of them.
I hope yours does come in and your luck does change but I didn’t want to hedge my bets on one crappy dealer so I diversified between 3 of them.
But the big dealers porridge was too hot. And the medium dealers porridge was too cold... Ok... sorry, couldn't resist.
For everyone saying Ford needs to "fix" the order request process, remember they have dealer contractual obligations along with a quilt work of state laws they have to comply with. And some of those obligations go back to the start of the franchise era.
Get mad at dealers for not disclosing where they sit in the order line or when their next batch order is slotted inside the order.
Get mad at dealers for not disclosing where they sit in the order line or when their next batch order is slotted inside the order.
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Correct, but I'm not letting Ford off the hook that easy. Their messaging since reservations opened in July 2020 to about the middle of last year was consistently emphasizing the reservation timestamp and saying that Broncos would be delivered roughly in that order.
Ford always knew that they were attempting to crudely map a reservation system onto the ancient franchise model. And they kept up that messaging long after they received 150k+ reservations and clearly understood that parts and dealer allocation were going to be big issues. They also never came clean and admitted that timestamp was near-useless now; they just stopped emphasizing it.
We all get how the system works, but it's not unreasonable for people to be upset at Ford for not doing what Ford itself repeatedly said it would do.
Yeah, Ford could have messaged better. And it's embarrassing when you can track an order through Dominos easier than through Ford.
But I also went through these issues when I special ordered a Chevy Spark, so my bar for good service from Ford was set pretty low by GM.
I believe these things are happening… I also believe that their is fabrication on some of these build stories… just my opinion.
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It's definitely not unique to Ford. The big three always have to be dragged kicking and screaming into the present.
A defensible middle ground for Ford would have been to keep the allocation formula from 2021, which heavily weighted reservations and met the standard of "roughly" following reservation timestamps for Broncos not constrained by parts. Clearly that formula must have been able to meet legal and contractural obligations. But I'm guessing they felt too much heat from the volume dealerships to keep that going into 2022.
I gave Ford a pass due to the commodity issue brought on by the sky is falling mentality, however, while waiting for movement on my August 2020 reservation, I visited several dealers to test drive Broncos. While at one small dealership I was introduced to the designated Bronco rep. She was well versed in the Bronco and personally had one on order. She explained how this “ allotment” game was being put in place by Ford. I told her how in all my years, there was never an allotment issue with any dealer, pertaining to ordering and acquiring a new Ford vehicle. I then asked her if I wished to order a Mach 1 from her dealership could I. The answer was “ No”, because they were not allotted any Mach 1 orders. Basically, I could live next door to this dealership, but would have to travel to another dealership in order to place an order for a vehicle made by the same manufacturer the next door franchise represented. That is how exactly effed up things have become.
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I've seen my exact build 7 times other than color since I ordered in 1/21, 7/13 reservation. One was a demo on a lot, the rest on FB. None had an earlier order or reservation than I did, and all but one was before Ford reconfigured the allocation numbers................so I can relate.
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Ordered 10/20/21 (no res), received a build week on 11/28 for 1/17..pushed to the week of 1/24... after a brief stay on ice Mountain it was completely built on 2/9... picked up for MSRP at the dealer on 3/1...4 door OBX, SAS, leather, high, aux switches, built in nav, HPR, no tow...
Having the tow put on next week for $325 installed.
Having the tow put on next week for $325 installed.
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Personal message ford on twitter. Light em up
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I think my chances of getting a '22 are pretty slim at this point, I know my dealer just received a bunch of orders for easy builds (4 door soft tops with hardly any options) right before the order banks were closed. These most likely filled their allocation for the rest of the year which will bump my 2 door off to a '23. Sad thing is this will probably continue happening and I'll continue to get bumped.
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