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- Jeff
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- 22 Black Diamond non squatch 4 door softtop v6
- Your Bronco Model
- Black Diamond
Call your dealer.
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When do I get Ford confirmation
- Thread starter BuyBronco?
- Start date
- Watchers 3
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- Doug
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- Sep 16, 2021
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- Carson Valley
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- 21 Bronco 4dr base sas 2.7
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- Base
I made my first reservation 6/1/21, for a 2dr sas 2.7. never heard anything from Ford or dealer. Made another reservation 6/30/21 at a different dealer for a 4dr base 2.7 sas soft top, got a email and call from dealership the next day and a email and order number the day after. Dropped by the first dealership and the said they would have contacted me as soon as they had an available allocation.
I was shocked to get my build date last week 11/8/21
Go figure that one out.
I was shocked to get my build date last week 11/8/21
Go figure that one out.
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- Ric
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- 1950 Willys CJ3A, 2022 Bronco Badlands
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- Badlands
I ordered in the same time frame as the OP, 8/9/2021. I waited about a month for some confirmation from Ford, then asked the dealer if they had actually submitted the order. Suspiciously, I got an immediate order confirmation from Ford.com that same day…..a Thursday. I’m not expecting a truck until 2nd quarter of 2022 at the earliest, though I’m hopeful that production will continue to pick up speed. I plan to confirm my order when the MY22 orders open.
My question is, what is the next contact from Ford? The window sticker email?
My question is, what is the next contact from Ford? The window sticker email?
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- First Name
- Doug
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- Sep 16, 2021
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- Carson Valley
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- 21 Bronco 4dr base sas 2.7
- Your Bronco Model
- Base
My next contact with Ford was a build date notification email
If you get desperate and want to confirm that the order was placed and is in Ford’s system call the Ford marketing department. I recently reached out and was prepared to be met with a “don’t call us we will call you attitude”. But the women I spoke with was exceedingly nice, professional, and helpful. She answered all my questions patiently and confirmed my order. I was pleasantly surprised and would not hesitate to reach out again.
The only one that I have talked to with a clue was "Sharon" in New Vehicle Support.
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- Ric
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Thank you! Very helpful!
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- First Name
- Doug
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- 21 Bronco 4dr base sas 2.7
- Your Bronco Model
- Base
I never found a priority code
When I called tonight, one person was in the wrong department to get meaningful answers and I was hung up on without talking to anyone two other times after being on hold for several minutes. @Ford Motor Company , is this the experience I should be expecting?!?
The following tickets have been opened with no useful response, CAS-32997487-W8W7M4 and CAS-3306-5038. I was assured that a "supervisor would be calling", one did, left a message told me to call the new vehicle support team, closed the ticket, and washed her hands of it. The second one, they didn't even call me back at all.
FYI - It's more than a long wait, you will be ignored and without any level of meaningful support.
It's sad that I know more than the people I am talking to one Ford's end about my vehicle than they do. I have heard all sorts of excuses from COVID ate my homework, to your vehicle hasn't been built yet, to we're waiting on "chips". It's almost funny, but really not.
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