The person I spoke to was very friendly but she said "we can not provide any shipment updates till Thursday you should get an email and if not please call back" For what it is worth the tracker says "In Production" with estimated delivery of 12/18 but it has said that since 12/15 so the tracker obviously can not be relied upondid you (and does anyone else here) get the impression that they only send shipping emails out on thursday? is that at all accurate? can't be, can it?
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