🛠 10/25/21 Build Week Group

[nichord]

Reached out over DM to Ford and got pretty quick replies. Case opened with SUV support.

Finally, I can get to the bottom of all this when they come back with a speedy, detailed answer.

(Yes, this is sarcasm!)

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[sprtsmac]

My wife went to our dealership today to get her Explorer's oil changed and she said multiple people came up to her asking if we were excited about the Bronco being delivered today (my scheduled ETA day is today). She told them I hadn't received any info about it being built or shipped. It's sad that I have more information than they do.

That happened to me a couple of weeks ago. Went in to talk final price and the sales rep told me Bronco would be there in a week. It was all I could do to not laugh in his face.

 

[Smheard]

I'm telling you ... if people start getting MY22's before I get my MY 21 .. i'm gonna snap

I don’t blame you one bit. Mine was built on the 26th and no idea where it’s currently located.

 

[sprtsmac]

So, not to make vaccines political - but I read on another thread that part of the delay is the big 3 won’t allow non-vaxxed drivers on their lots. So that’ll be even larger of a delivery logjam?

Sounds about right.

 

[homeslice5177]

L...O....L.... I've been escalated a few times and been super escalated twice. NEVER have I heard back from someone regarding it.

maybe we need super secret escalation.....

 

[OddBall88]

Did all the paperwork for mine today in preparation of it being delivered to the dealer tomorrow. Shipped 11/2 to Cali. Pretty stoked currently.

 

[jganna_USMC]

Well, if @Ford Motor Company doesn't want to ship me my Badlands ... I may as well try to win one.
But, if I win, How do I know it will be shipped ??????

 

[2A_Actuary]

Wow - was I completely wrong. I was having breakfast with my family yesterday and my wife said that she was going to "start calling around" and try to figure out where our Bronco is. (it had been stuck in Gibson Indiana for ~ 10 days). I told her it would be a waste of time, but knock yourself out.

After some calls and effort on her part - she was able to find exactly where it is now (arrived Northeast of KC) and when exactly it is being scheduled for load tomorrow. In her words "She's a f&*king rockstar". Lol.

 

[310BroncoTK]

Did all the paperwork for mine today in preparation of it being delivered to the dealer tomorrow. Shipped 11/2 to Cali. Pretty stoked currently.

Are you in NorCal or SoCal? My truck is in the rail yard (Mira Loma), but my dealer is no help and can't give me an ETA on when it will be trucked over to them.

 

[OddBall88]

Are you in NorCal or SoCal? My truck is in the rail yard (Mira Loma), but my dealer is no help and can't give me an ETA on when it will be trucked over to them.

NorCal. Mine is coming from Benicia.

 

[leby065]

Well, if @Ford Motor Company doesn't want to ship me my Badlands ... I may as well try to win one.
But, if I win, How do I know it will be shipped ??????

I’m starting to think our Broncos are sitting out there on cement blocks. Parts being stripped off to make the ones rolling off the line this week.

 

[Arkeisios]

L...O....L.... I've been escalated a few times and been super escalated twice. NEVER have I heard back from someone regarding it.

This just in! :

Good Evening,
My name is Keiambra and I was re assigned your case however you will need to speak with our Marketing Department regarding the status of your order. Their number is 800-334-4375, option 3. And their Hours are 8:00 a.m. - 8:00 p.m. EST (Monday-Friday).

Thank you,

Ford Motor Company ®

 

[homeslice5177]

This just in! :

Good Evening,
My name is Keiambra and I was re assigned your case however you will need to speak with our Marketing Department regarding the status of your order. Their number is 800-334-4375, option 3. And their Hours are 8:00 a.m. - 8:00 p.m. EST (Monday-Friday).

Thank you,

Ford Motor Company ®

thats the same number they give all of us.......gets you no where

 

[mpeugeot]

I'm telling you ... if people start getting MY22's before I get my MY 21 .. i'm gonna snap

Probably get my 2022 Granger order first...

 

[Arkeisios]

thats the same number they give all of us.......gets you no where

Yes, this was coincidentally in my inbox after I posted this:

@Ford Motor Company, Plus 1 on this! Add a few phone calls to the Bronco Marketing line:
1st call-30 minutes on hold. I ended up leaving a message since my lunch break was over.
2nd call-57 minutes on hold. Call ended and sent to survey
3rd call-57 minutes on hold. Call ended and sent to survey
4th call-Answered by a nice Woman in the Mach-E dept. Placed on a "Hot Hold" and transferred to Bronco dept and sent to survey.
5th call-Answered by same Mach-E Associate. She was nice enough to look up my VIN and
confirmed it was "In Production" and everything she saw indicated that it should end up at the
dealer on 11/12. Did i forget to mention this call was made on 11/11?

I don't want an hourly status update, maybe a weekly one? Or at this point Monthly?

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