Really sorry to read this, I can't imagine how frustrating it is (well, technically, I can, but you know the saying...).I know most of us have gone away from this thread, but we were family, at least for a little, and I need to vent.
Anyone else on here have any issues with their airbags or am I still the only sucker with his Bronco sitting at the dealer?
I just got off the phone with the Ford Motor Company and the dealer. They were calling to update me and to remind me that my case had been escalated. Which means that my VIN has been identified as a top priority for an airbag, which is currently on backorder. Of course, they have no ETA on when the backorders will be filled, but I can rest assured my VIN is a top "priority". Oh joy!
I literally had my Bronco for a week, It's been sitting there for 16 days, still no end in sight. I asked the Ford rep how long my car has to sit at the dealer before I can claim reimbursement for having to make a payment on a vehicle that has been sitting inoperable at the dealer. Their response....30 days. WTF, so if my car is returned between 20 to 29 days I'm shit out of luck? I get stuck with making a payment for a brand new $50k car that has been sitting out of my possession for 3/4 of a month, it's not even a month old!
This isn't right and I am quickly losing my faith in FORD and in my Bronco. I've driven FORD all my life, all my cars are FORD, but this might be the last one I buy. I'm so disappointed and disillusioned.
Sorry guys, not trying to be a Debbie Downer, but man this is so draining.
I can add a small amount of humor to this - so I've now had the Bronco in my possession for 7 weeks and counting now. My first payment on the Bronco was due Feb 22.
I duly set everything up in advance, even went into the financial institution and sat with an advisor. Well, come Feb 22, they didn't take my payment out just once - they took it out twice. That was a nice surprise! There had been a clerical error on their end, and they just took the payment out, and then took it out again a few minutes later.
And I love that the payment can be taken out in a mere matter of seconds, but it sure takes it's time on the way back to my bank account (7 days).
So - as you can see... there are still some potential challenges to face!
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