I called Fordpass yesterday and they told me the additional points were on my profile and in my "member portal" and that the dealer would have to go in and redeem them. Is this the same information you got?Yep- 262K on a BaseSasquatch. Dealer can only process the points that show up. Ford Pass has to send them first. 20K , 200K or both call Ford Pass if you got an email. Why leave money on the table ?
That's exactly what you have to do. When I got my bronco I only got the points for getting a new car and my dealer said he didn't see any more points. I forwarded him the email and a little later that day the 220k points showed upI called Fordpass yesterday and they told me the additional points were on my profile and in my "member portal" and that the dealer would have to go in and redeem them. Is this the same information you got?
Ok, so the dealer had to manually do something?That's exactly what you have to do. When I got my bronco I only got the points for getting a new car and my dealer said he didn't see any more points. I forwarded him the email and a little later that day the 220k points showed up
Yea. I waited a few weeks to see if they popped up since only the 42k points showed. I called ford and they said the dealer has to pull the points into the accountOk, so the dealer had to manually do something?
Ok thank you! I have sent my dealer everything, so hopefully they figure it out.Yea. I waited a few weeks to see if they popped up since only the 42k points showed. I called ford and they said the dealer has to pull the points into the account
Finally got my FordPass to connect and activate with Bronco yesterday. Ughh. Multiple attempts. Delete app. Disconnect battery. Had to do a FordPass reset in vehicle to get it to work. Emailed Hunter with Granger last night and this morning he confirmed the 220k points would now show. Now have my 262k points. I never talked to anyone at FordPass. Just got vehicle to activate finally and emailed Granger to push points.Following. Anyone having success?
YesI called Fordpass yesterday and they told me the additional points were on my profile and in my "member portal" and that the dealer would have to go in and redeem them. Is this the same information you got?
Read the post that says contact your dealer.I never got the 220k ford points email. I was a early res holder (7/14/20) and had mod top ordered.
What can I do to get this straightened out?
This has nothing to do with what top you ordered. We have a two door and received the 220k email. Two door only had one option for a top.Read the post that says contact your dealer.
FWIW, there are two separate amounts and 2 separate original emails from Ford.
20,000 for being an early res turned into order. No order no points
200,000 for giving up hard top in lieu of a soft top only.
Now I had the dual top (modular and soft) on my order and dropped the mod. I cannot comment on if one only had a hard roof on order with no soft top and then switched if the same points pertain
I can confirm as an original WT order(Mod top standard) I received 200k points for switching to MIC.Read the post that says contact your dealer.
FWIW, there are two separate amounts and 2 separate original emails from Ford.
20,000 for being an early res turned into order. No order no points
200,000 for giving up hard top in lieu of a soft top only.
Now I had the dual top (modular and soft) on my order and dropped the mod. I cannot comment on if one only had a hard roof on order with no soft top and then switched if the same points pertain
I'm still waiting on the 220,000 but somehow I also received 11,000 user appreciation points. May be something you want to checknoutFinally got my FordPass to connect and activate with Bronco yesterday. Ughh. Multiple attempts. Delete app. Disconnect battery. Had to do a FordPass reset in vehicle to get it to work. Emailed Hunter with Granger last night and this morning he confirmed the 220k points would now show. Now have my 262k points. I never talked to anyone at FordPass. Just got vehicle to activate finally and emailed Granger to push points.
He said there are a lot of folks with same issue I was having with activation. There's a thread somewhere I used to follow troubleshooting steps.
Early Reservation with Mod top originally.
Thanks for your help with this. I now have 273,000 points in my account!Ok thank you! I have sent my dealer everything, so hopefully they figure it out.