Sponsored

cruzship

First Edition
Member
First Name
Rob
Joined
Jan 23, 2021
Threads
1
Messages
11
Reaction score
35
Location
NJ
Vehicle(s)
Rubicon
Your Bronco Model
First Edition
After waiting very patiently for months, years - I finally got the call the my FE Bronco arrived. BUT, my rep said, it was damaged. Basically, the windshield frame, windshield and front portion of the roof were all damaged. Probably rode on the bottom level during transport. Maybe the car above was bouncing up and down, maybe it was mine. Maybe the driver drove it a little too far when loading it? I don't know but I am VERY DISAPPOINTED. I don't mind the windshield or even the top being replaced, since that's easy enough but the damage to the windshield frame is really depressing.

The three options my dealer gave me:

  1. We'll fix it and you can buy it - Unclear what the vehicle history will be and quite honestly it doesn't feel like the new car feeling I was hoping for. I'll also need to sign a disclosure doc since the damage exceeded a certain % of MSRP.
  2. Walk away - I'm sure the dealer would love this one.
  3. Take a replacement F-150 Raptor - Not even close for an alternative. Apparently, they can't build anymore FE Bronco's (maybe true?), but not even offering me a Bronco replacement, just an F150. I confirmed w/ the dealer that they meant F150 and not the Bronco Raptor.

Ford needs to fix these delivery issues and take better care of these vehicles.

Ford Bronco My First Edition Bronco Finally Arrived....DAMAGED!  😤 123_1.JPEG
Ford Bronco My First Edition Bronco Finally Arrived....DAMAGED!  😤 123_1 (1).JPEG
Sponsored

 

Monster1926

First Edition
Well-Known Member
First Name
Steve
Joined
Jul 18, 2020
Threads
16
Messages
2,348
Reaction score
4,844
Location
Indiana
Vehicle(s)
GMC Sierra 2500HD
Your Bronco Model
First Edition
After waiting very patiently for months, years - I finally got the call the my FE Bronco arrived. BUT, my rep said, it was damaged. Basically, the windshield frame, windshield and front portion of the roof were all damaged. Probably rode on the bottom level during transport. Maybe the car above was bouncing up and down, maybe it was mine. Maybe the driver drove it a little too far when loading it? I don't know but I am VERY DISAPPOINTED. I don't mind the windshield or even the top being replaced, since that's easy enough but the damage to the windshield frame is really depressing.

The three options my dealer gave me:

  1. We'll fix it and you can buy it - Unclear what the vehicle history will be and quite honestly it doesn't feel like the new car feeling I was hoping for. I'll also need to sign a disclosure doc since the damage exceeded a certain % of MSRP.
  2. Walk away - I'm sure the dealer would love this one.
  3. Take a replacement F-150 Raptor - Not even close for an alternative. Apparently, they can't build anymore FE Bronco's (maybe true?), but not even offering me a Bronco replacement, just an F150. I confirmed w/ the dealer that they meant F150 and not the Bronco Raptor.

Ford needs to fix these delivery issues and take better care of these vehicles.

123_1.JPEG
123_1 (1).JPEG
If it’s to be fixed would you receive a discount? Also nothing would show up on the vehicle history if they were to fix it.
 

Jgtln

Black Diamond
Well-Known Member
First Name
Jason
Joined
Mar 21, 2021
Threads
8
Messages
180
Reaction score
378
Location
Festus
Vehicle(s)
Gmc
Your Bronco Model
Black Diamond
It is a FE... I would have them fix it and keep it or see if they can put you into a Raptor Bronco instead. It doesn't look like a major job to fix. I would also ask how long they will warranty the repairs.
 

Sponsored

dgorsett

Big Bend
Well-Known Member
Joined
Apr 3, 2019
Threads
24
Messages
3,708
Reaction score
7,484
Location
colorado
Vehicle(s)
F250, Mustang, Explorer
Your Bronco Model
Big Bend
Clubs
 
Well sh%#. I'd probably go with #1, especially since it's a FE, no chance to get another one. Damage doesn't look too bad and honestly I'd take it even on my lowly BB, I've waited too long. Keep photos for documentation down the road if/when you go to sell.

I suppose if you would accept a different trim and they would do a priority build that would work, but that doesn't look like an option.
 

martyb

Badlands
Well-Known Member
First Name
Marty
Joined
Mar 11, 2020
Threads
17
Messages
492
Reaction score
1,557
Location
Winneconne, WI
Vehicle(s)
GMC Sierra Denali, VW Atlas
Your Bronco Model
Badlands
Clubs
 
Fix it. My Denali came in with a huge dent in the C-Pillar. I had them fix it before I finalized the sale so I had some QC leverage.
 

privateer35

Badlands
Well-Known Member
Joined
Jul 21, 2020
Threads
33
Messages
624
Reaction score
808
Location
Seattle
Vehicle(s)
Ford Bronco 2021
Your Bronco Model
Badlands
Clubs
 
My only fear greater than ADM...
 

Sponsored

Gflight2002

Outer Banks
Active Member
First Name
Wayne
Joined
Feb 7, 2021
Threads
0
Messages
35
Reaction score
97
Location
Delaware
Vehicle(s)
Tesla model LR-AWD
Your Bronco Model
Outer Banks
After waiting very patiently for months, years - I finally got the call the my FE Bronco arrived. BUT, my rep said, it was damaged. Basically, the windshield frame, windshield and front portion of the roof were all damaged. Probably rode on the bottom level during transport. Maybe the car above was bouncing up and down, maybe it was mine. Maybe the driver drove it a little too far when loading it? I don't know but I am VERY DISAPPOINTED. I don't mind the windshield or even the top being replaced, since that's easy enough but the damage to the windshield frame is really depressing.

The three options my dealer gave me:

  1. We'll fix it and you can buy it - Unclear what the vehicle history will be and quite honestly it doesn't feel like the new car feeling I was hoping for. I'll also need to sign a disclosure doc since the damage exceeded a certain % of MSRP.
  2. Walk away - I'm sure the dealer would love this one.
  3. Take a replacement F-150 Raptor - Not even close for an alternative. Apparently, they can't build anymore FE Bronco's (maybe true?), but not even offering me a Bronco replacement, just an F150. I confirmed w/ the dealer that they meant F150 and not the Bronco Raptor.

Ford needs to fix these delivery issues and take better care of these vehicles.

Ford Bronco My First Edition Bronco Finally Arrived....DAMAGED!  😤 123_1 (1).JPEG
Ford Bronco My First Edition Bronco Finally Arrived....DAMAGED!  😤 123_1 (1).JPEG
So sorry to see this bud. If it were me, I'd have them fix it, make sure the repair is separately warranted. It doesn't look that bad and once repaired you'll never know it was damaged...and it is a FE...and as you found out...can't get another one.
 

talbot

Badlands
Well-Known Member
First Name
Steve
Joined
Dec 10, 2020
Threads
6
Messages
747
Reaction score
2,319
Location
Calgary
Vehicle(s)
2dr BL AMB
Your Bronco Model
Badlands
Clubs
 
Im not a body guy but that looks fairly minor

fix it and enjoy
 

uncledoodoo

Everglades
Well-Known Member
First Name
John
Joined
Jul 21, 2020
Threads
10
Messages
1,239
Reaction score
2,358
Location
Texas
Vehicle(s)
00 XJ, 56 F100, 11 Volvo XC90, Everglades
Your Bronco Model
Everglades
Clubs
 
fix it as long as the title isn't going to come back as "reconditioned" (the "percentage of MSRP" deal is a little fishy, and makes me think that might happen)
 

Compta38

Badlands
Well-Known Member
Joined
Jul 20, 2020
Threads
10
Messages
3,702
Reaction score
11,385
Location
Alabama
Vehicle(s)
Ford Fusion
Your Bronco Model
Badlands
If this happens to my Badlands my wife would stab me if I didn't take the Raptor. In your case with it being an FE I would make them fix it. I would just hate it showing up on Carfax.
 

Jp215

Outer Banks
Well-Known Member
First Name
James
Joined
Jul 15, 2020
Threads
0
Messages
160
Reaction score
266
Location
Pennsylvania
Vehicle(s)
2015 F150
Your Bronco Model
Outer Banks
If they offered me a f150 raptor at the same price with no adm I would take that in a heart beat. I’ve sat in a few bronco and driven a few raptors and I know the bronco is too small for my family needs
Sponsored

 
 


Top