- First Name
- Dominic
- Joined
- Feb 9, 2023
- Threads
- 4
- Messages
- 116
- Reaction score
- 77
- Location
- Oroville, CA
- Vehicle(s)
- 2022 Ford Bronco 2Dr.
- Your Bronco Model
- Big Bend
- Thread starter
- #1
Purchased a brand new '22 Big Bend Sasquatch 2.7l on 2/4 (Sat). Had 47 miles on it during test drive. On the 3 hr drive home from purchase at night it cut out on power twice for around 5 to 10 seconds about 20 miles apart and finally died on a narrow 2 lane highway about 20 minutes later at under 200 miles on the dash. After several attempts it refired and drove home with SES light on. Drove it to local dealer on 2/6 AM. Told it was battery junction box. None available for order so local dealer ordered one from across the country. Part arrived on 2/14 and didn't fix issue. Told likely PCM. After my 3rd call to Customer Relations around 2/16 they approved PCM replacement but none available. Ford then closed my repair case this last week unknown to the service dept. I called Customer Relations again on 2/23 and after them talking with service dept they said PCM should arrive by 3/3.
Then there is the key issue. Selling dealership couldn't find my 2nd key when purchased vehicle. I got message key was found on 2/6 and being mailed on 2/7. After several calls and texts since, dealership is no longer responding or following up. Service manager called them and spoke to sales manager since both keys are needed for PATS reset. Ford Customer Relations called selling dealership as well and spoke to different manager. Still nothing.
I love the Bronco. Loved it a lot more the 1st hour of the drive home before it started cutting out and nearly leaving me stranded on a rural highway but I'm nearing a point of asking myself if this just won't be the right one for me.
Thoughts? Suggestions?
Then there is the key issue. Selling dealership couldn't find my 2nd key when purchased vehicle. I got message key was found on 2/6 and being mailed on 2/7. After several calls and texts since, dealership is no longer responding or following up. Service manager called them and spoke to sales manager since both keys are needed for PATS reset. Ford Customer Relations called selling dealership as well and spoke to different manager. Still nothing.
I love the Bronco. Loved it a lot more the 1st hour of the drive home before it started cutting out and nearly leaving me stranded on a rural highway but I'm nearing a point of asking myself if this just won't be the right one for me.
Thoughts? Suggestions?
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