Bronco Build Week 4/10/2023

[ColoradoBadsquatch2044]

I’m hoping this means we are about to get our emails saying they are shipped. Knock on wood, I really don’t want to see dirt mountain converted to Granger Mountain.

I’m getting the same error and my Bronco is on a train near Chicago. Hopefully everyone still waiting for a shipped email gets good news soon.

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[96ExplorerSport]

Still no tracker update since mine updated to "built" 4/17 which was the same day tear tag appeared. 4/14 blend.
Chat gives me the same info I see on the tracker, ETA to Chapman 5/1-5/7

Chat says secondary status is "released"

 

[RBF 1401]

Still no tracker update since mine updated to "built" 4/17 which was the same day tear tag appeared. 4/14 blend.
Chat gives me the same info I see on the tracker, ETA to Chapman 5/1-5/7

Chat says secondary status is "released"

Where do I access the chat?

 

[Diydner]

Where do I access the chat?

Log into your account on Ford.com and look for customer service

 

[96ExplorerSport]

https://www.ford.com/help/contact/?gnav=header-support#chat

Chat Hours
Monday–Friday 8:30AM – 10:00PM Eastern Time
Saturday 11:00AM – 7:00PM Eastern Time
Sunday 11:00AM – 7:00PM Eastern Time

Where do I access the chat?

 

[Diydner]

Still no tracker update since mine updated to "built" 4/17 which was the same day tear tag appeared. 4/14 blend.
Chat gives me the same info I see on the tracker, ETA to Chapman 5/1-5/7

Chat says secondary status is "released"

Lucky your says built. My blend date was set for 4/13 and I’m still waiting for it to say built

 

[mmorgan]

I guess we aren’t on the same train. My Bronco is still at the Gibson Rail yard outside of Chicago. How long did yours sit there before moving further west? CSX says it was delivered on the 22nd at 2 am.

It arrived late on the 17th and left Chicago area late on 19th.
The cars made it to Sumner MO. in the evening of the 20th but have been MIA since then.

 

[robtraut]

Still no tracker update since mine updated to "built" 4/17 which was the same day tear tag appeared. 4/14 blend.
Chat gives me the same info I see on the tracker, ETA to Chapman 5/1-5/7

Chat says secondary status is "released"

That’s interesting. It’s a narrower window than what they’ve been giving us to this point.

 

[JTA]

That’s interesting. It’s a narrower window than what they’ve been giving us to this point.

I have the same week long window. Built 4/11. Tracker shows estimated delivery 4/25 - 5/1. Still not shipped though.

 

[Diydner]

Still down… I NEED MY REFRESH FIX!!

 

[law]

I’m getting the same error and my Bronco is on a train near Chicago. Hopefully everyone still waiting for a shipped email gets good news soon.

What is your railcar number? We might be on the same one.
TTGX991302 - Headed to Granger

 

[ColoradoBadsquatch2044]

What is your railcar number? We might be on the same one.
TTGX991302 - Headed to Granger

TTGX693243 - stuck at Gipson IHB outside of Chicago since 2 am on the 22nd.

 

[BigCatISU]

What is your railcar number? We might be on the same one.
TTGX991302 - Headed to Granger

Mine is on the same railcar, headed to Granger.

 

[ColoradoBadsquatch2044]

What is your railcar number? We might be on the same one.
TTGX991302 - Headed to Granger

Just checked again. Says it’s on Hold Status in Berkeley Illinois which is just west of Chicago. Are you getting the same status update?

 

[BroncoScotThai]

I just tried to see the update on my bronco and I’m getting this:
“We're sorry. We are unable to process this Order. Please enter a valid Ford Order/VIN.”

weird

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