Bronco logo frozen on display screen upon vehicle startup

[AttackGuy64]

Can you send over a message with your VIN and the name/location of your local Ford dealer? I would like to look into this frozen screen issue on my end.

I am having similar SYNC 4 issues on startup. Frozen screen, Google Maps not displayed correctly, resets itself after a few minutes then works fine.

Sponsored

 

[Jon_MothaFkn_Adams]

Happens to mine all the time. Also, my goggle maps will freeze up until I toggle between android auto and sync screen a couple times and it then will go back to normal.

These seem to be a common occurrence after an update I had a couple weeks back. That said, at least the update appeared to fix the "glitch" sound through the radio when backing up, parking sensors engaging, or other random times.

I get both of these issues all the time. It's a 2021 with 40k miles, so out of warranty.

 

[clintontx]

I chatted with Ford & all they could suggest was to do a manual reboot of the system. Of course that didn't fix it. Then I was instructed to call my dealership for a service appointment . The service advisor stated, "Oh my Bronco does that too", like it's perfectly normal for a brand new product to not work correctly. I don't have a lot of faith that this will be resolved by the dealer but I guess we'll see.

 

[HeliPilot]

Mine has done similar stuff a few times. When it all started functioning normally again, I immediately turned off OTA updates. Has not happened again since. Everything functions as expected in my Bronco, and I don’t want an OTA to brick my ride.

 

[RobWTX]

Mine has done similar stuff a few times. When it all started functioning normally again, I immediately turned off OTA updates. Has not happened again since. Everything functions as expected in my Bronco, and I don’t want an OTA to brick my ride.

Having OTA on is like us all being Guinea pigs for Ford, I always turn that crap off. If I need an update, I will manually install it. Same on my phone.

 

[CaseyG]

I’ve searched thru the forum but didn’t find a post with this particular issue. We have a 2024 black diamond with mid package & sometimes when we start the car the screen just has the large Bronco logo & it is unresponsive. It will stay like that for about a minute & then restart itself & finally loads up. Restarting the car forces the infotainment to work again. Has anyone else had this issue & do you know of a resolution?

I have a 2022 Black Diamond mid package as well. I have the same issue. I have not found a way to fix the problem. Of course it doesn’t happen when I go to the dealer so I just video when it happens and I’ll bring it in when I have a few more.

 

[clintontx]

Dealership was unable to reproduce the issue & said all software is up to date. No resolution which is no surprise.

 

[AreUgettingEnufCaffeine]

Dealership was unable to reproduce the issue & said all software is up to date. No resolution which is no surprise.

I'm going to keep putting up with the issues, But the day it leaves me on the side of the road, That'll be it for me

Sponsored