- First Name
- Santiago
- Joined
- Jul 31, 2020
- Threads
- 6
- Messages
- 328
- Reaction score
- 1,027
- Location
- Doswell, VA
- Vehicle(s)
- '17 Focus, '08 E350, '13 Tundra
- Your Bronco Model
- Black Diamond
3 first hand experience with Sheehy Ford in Ashland that all bronco buyers should know:
On July 17 or 18, they had a banner on their website saying that "tomorrow is the last day to reserve a bronco."
After purchasing a certified used car, they would not fix a broken AC under warranty and on the third attempt for them to fix it, they declined the repair and told me to bring back their loaner car or I would be charged a rental fee.
After I had a recall fix, the check engine light came on. When I returned to the dealer, a service manager cleared the code (instead of checking what was wrong) and sent me around the block to see if it came on. I came on the next morning and they refused to check it or fix it under the recall. Oh, and that was the third time the recall had to be worked on.
I got a decent deal from them when I bought my focus, but have not seen anything but dishonesty since they had my money.
Bronco lovers, beware of this dealer. I heard of some other stuff, but these incidents listed are first hand.
On July 17 or 18, they had a banner on their website saying that "tomorrow is the last day to reserve a bronco."
After purchasing a certified used car, they would not fix a broken AC under warranty and on the third attempt for them to fix it, they declined the repair and told me to bring back their loaner car or I would be charged a rental fee.
After I had a recall fix, the check engine light came on. When I returned to the dealer, a service manager cleared the code (instead of checking what was wrong) and sent me around the block to see if it came on. I came on the next morning and they refused to check it or fix it under the recall. Oh, and that was the third time the recall had to be worked on.
I got a decent deal from them when I bought my focus, but have not seen anything but dishonesty since they had my money.
Bronco lovers, beware of this dealer. I heard of some other stuff, but these incidents listed are first hand.
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