Don't mod taillights!

[JeffL]

my badge of dishonor. probably putting my halogens back in if i can find them.....

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[Emwun Garand]

my badge of dishonor. probably putting my halogens back in if i can find them.....

Ugh, damn. Such a shame because these lights look so damn good. Between this issue with the Oracle's and the driver's side Morimoto lamps going on the fritz, it's pretty much down to just Form. I wish their offering wasn't so aesthetically cancerous.

 

[Andrew Bynum]

Maybe but other car makers achieve that without large bulbous taillight assemblies. I prefer a more integrated look.

I agree but we do have to always look at Jeeps.

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[Dan00Hawk]

We completely understand the frustration when something goes wrong, especially after putting time into your setup. Our Flush LED Tail Lights for the Bronco are covered under a 1-year warranty, and even outside that window, our support team does their best to help. If anyone is currently experiencing issues, the quickest way to get taken care of is through our tech support form here: https://www.oraclelights.com/pages/tech-support-form

Every returned light is tested and reported so we can continue improving reliability and learn from any failures we see in the field. We’ve had great long-term feedback from most owners, but we’re always looking for ways to make things better. We really appreciate the honest feedback here — it helps us keep improving and supporting everyone running Oracle products.

Add me to the growing list. Mine crapped out this past week also. Filling out the online form to see what options are available as a customer friendly resolution and will share with the group here.

If not reasonable, I could perhaps just get a set of the prevalent and cheap $69 eBay LED taillights and swap those out yearly and still be ahead of the game for the next 7 years vs buying another set of expensive name brand tails that also fail prematurely...

 

[Dan00Hawk]

So here is one of the $69 sets that is listed on Ebay by a number of sellers. Can they really be any worse than the ones that are marked up to $500+? from the brand name sponsors here? Looks like they need to reuse part of the OEM bracket and they aren't flush. Maybe I'll keep a fire extinguisher handy in case I decide to test these out... Keep me in your thoughts and prayers!

 

[JeffL]

i also sent oracle a note they did offer to sell just one. i get it, out of warranty but still. i can't seem to find my original halogens but will keep looking. on a positive note the blinker still flashes and the brake lights still work on what part of the taillight that still lights up.

 

[DwoodBLKDMND]

We completely understand the frustration when something goes wrong, especially after putting time into your setup. Our Flush LED Tail Lights for the Bronco are covered under a 1-year warranty, and even outside that window, our support team does their best to help. If anyone is currently experiencing issues, the quickest way to get taken care of is through our tech support form here: https://www.oraclelights.com/pages/tech-support-form

Every returned light is tested and reported so we can continue improving reliability and learn from any failures we see in the field. We’ve had great long-term feedback from most owners, but we’re always looking for ways to make things better. We really appreciate the honest feedback here — it helps us keep improving and supporting everyone running Oracle products.

Hello,

Who can I speak with about getting a replacement for my taillights? They lasted only 10 months before i started having issues and are now completely burned out just over the 1 year mark. I’ve called and emailed multiple times, was initially told a replacement would be sent and now am only being offered a 40% discount on a product I already paid for.

Because of required adjustments to the taillight housing, I’m concerned another brand won’t fit properly. I need a free replacement to get my vehicle back on the road. Please let me know who can help.

 

[OracleLights]

Hello,

Who can I speak with about getting a replacement for my taillights? They lasted only 10 months before i started having issues and are now completely burned out just over the 1 year mark. I’ve called and emailed multiple times, was initially told a replacement would be sent and now am only being offered a 40% discount on a product I already paid for.

Because of required adjustments to the taillight housing, I’m concerned another brand won’t fit properly. I need a free replacement to get my vehicle back on the road. Please let me know who can help.

Definitely want to get this sorted for you. We’d love to take a closer look at what happened and help you get this resolved. I’m going to send you a DM so we can grab your order info and take it from there!

 

[RP80]

Hello,

Who can I speak with about getting a replacement for my taillights? They lasted only 10 months before i started having issues and are now completely burned out just over the 1 year mark. I’ve called and emailed multiple times, was initially told a replacement would be sent and now am only being offered a 40% discount on a product I already paid for.

Because of required adjustments to the taillight housing, I’m concerned another brand won’t fit properly. I need a free replacement to get my vehicle back on the road. Please let me know who can help.

Wow, you're doing better than me. After much online complaining from me and apologetic DM's from Oracle...they offered 20% off. Cool, we'll just have a $500 per year bill to run these. An important note—NONE of the commentary from Oracle has talked about how they are actually addressing the widespread issues with their product.


EDIT:
1. One person at Oracle said in my DM that someone would reach out with a 40% discount—they did reach out but with a 20% discount. MEH to both.
2. They claimed there was a known issue that was fixed in late 2023. Funny because I bought mine in January of 2024.

So, according to Oracle you are to buy a product with known issues, have said issues, and then have to pay to fix the known issue. Solid.

 

[Emwun Garand]

So... is the manufacturing issue resolved, or not? @OracleLights

 

[Scooter M'Gee]

So... is the manufacturing issue resolved, or not? @OracleLights

Enquiring minds want to know this. I am running these after purchasing a set about a month ago.

 

[RP80]

My wheeling buddy also runs them, and also has the same issue. 2 for 2 sure isn't promising

 

[OracleLights]

So... is the manufacturing issue resolved, or not? @OracleLights

Yes, updates were made back in late 2023 to address the issues that have been reported.

 

[Steve_In_29]

Yes, updates were made back in late 2023 to address the issues that have been reported.

Yet lights bought in 2024 are still failing???

 

[RP80]

Yet lights bought in 2024 are still failing???

Absolutely.

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