Ford Gatorback Mudflaps Misinstalled?

[jkburg]

@Ford Motor Company I used my Ford points to get the official Gatorback Mudflaps for my First Edition and they finally were installed by my dealer, whom I have officially determined is awful and incompetent. To give you an idea, they installed the protective sills on the plastic where the indented sills are and not on the metal in front of it, surprise-popped right off. Anyways, so each of the four are located in different spots in relation to each of the tires. Front, Back, Right, Left all different. Different heights and different relative to the tire. The front ones have holes for the rock rails of which neither are in the right spot (actually in the hole) and putting pressure on the whole thing. They had drilled multiple holes in the mudflaps themselves (right next to each other so it's just one big hole) even though they were "no drill" and then the icing on the cake-somehow they lost or broke a washer because one of the screws that attach the mudflap to the car is missing and I know that that screw head is going to grind away at the mudflap and then be useless. To top it off, even though I paid for install at the time of ordering them and used my points for that, they were like, nope never did (it's simple math) so that's another $300 for installing them. What the ACTUAL F&@K! I can't even verify what they are supposed to look like because EVERY picture of them on Ford's website shows them differently. I guess I am just looking for some ideas on how I should approach this whole debacle. I know in the scheme of things it's not a huge deal but it pisses me off! I just have never seen this much overall incompetence before.

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[TX-Hans]

Pictures?

 

[TantoIndian]

Yo bro ! We need pictures !.

 

[jkburg]

Here ya go. Measured. The back ones sit like 9.25 and like 9.75 off the ground. The front are both 7 something.

 

[jkburg]

Dammit I hate when I put the pictures up the right way and they flip, arggh sorry.

 

[Firefight911]

Just finished installing all of mine by myself. Their build up is a little erector set like but, the install was very simple! This is a dealer issue. Ford corporate has absolutely nothing to do with this at all and barking up that tree will net you nothing, sorry. Go meet with your service manager at the dealership. Be firm but, don’t be a prick.

 

[Bronco21fan]

Here ya go. Measured. The back ones sit like 9.25 and like 9.75 off the ground. The front are both 7 something.

Your pics are fucked bro all flipped and shit this what they should look like installed the correct way

 

[DefNotBuddyLee]

Second @Firefight911 . See the service manager, bring your tape measurer. Show them that they are installed at varying heights and from the rough looks of it protrude by different amounts as well (but that could be the angle). If the mudflaps are missing hardware or otherwise damaged from their install, bring that up as well.
For $300 to install, they should have no issues.

 

[jkburg]

So follow up. Spoke with the Assistant Service Manager (Manager was off today). Very nice and helpful. Ordering me a whole new set, free install and gave me my install fee back in FordPass points (which is how I paid for them). Right now, very happy and we will see how they end up.

 

[Pseudoko]

You can loosen the screws to slide them left and right. Regarding the height, it’s hard to screw that up since it installs onto fixed points on the bronco. Not sure why there’s such a huge difference between the front and back.

My dealer did a pretty good job. The only thing I had to fix on mine was the rear passenger side which wasn’t level. But I think they were making a judgment call. Something with that corner of the bumper was off so they maxed out as much as they could without the flap being exposed. I took it home, dremeled about 5/8 off the top of the flap and reinstalled it and it’s nice and level now.

On a Sasquatch I think it’s about 10.5 off the floor for all 4. It’s been awhile but that’s the number I remember.

 

[threeonone]

Just finished installing all of mine by myself. Their build up is a little erector set like but, the install was very simple! This is a dealer issue. Ford corporate has absolutely nothing to do with this at all and barking up that tree will net you nothing, sorry. Go meet with your service manager at the dealership. Be firm but, don’t be a prick.

Do you have to drill into the rear bumper for these install? I'm looking at the instructions online and it says you do. I imagine you'd have to remove the tire to drill those.

 

[Firefight911]

Do you have to drill into the rear bumper for these install? I'm looking at the instructions online and it says you do. I imagine you'd have to remove the tire to drill those.

No. Unscrew the small "flap" and remove it and bolt right back on with the Gatorback. If you have a non-squatch, then, yes, you will drill a hole. There will be zero need to remove a tire for any install.

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