Ford Navigation map issues

[Jpursuit]

Has anyone else had issues with the ford sync4 navigation maps and directions? First, my Badlands couldn't locate the Texas Off Roadeo in the Texas hill country, then I had a second issue trying to locate an established hotel in the same general area - it took me close but to a Pet hotel 500 yards away. Yesterday it couldn't find a relatives house on a street that has been there for at least 3 years. Seems like my system, or teh entire system doesn't have current maps. My phone apps work just fine. Just asking if this is common. Thanks

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[Theherofails]

Has anyone else had issues with the ford sync4 navigation maps and directions? First, my Badlands couldn't locate the Texas Off Roadeo in the Texas hill country, then I had a second issue trying to locate an established hotel in the same general area - it took me close but to a Pet hotel 500 yards away. Yesterday it couldn't find a relatives house on a street that has been there for at least 3 years. Seems like my system, or teh entire system doesn't have current maps. My phone apps work just fine. Just asking if this is common. Thanks

No sir. It's been flawless here in Phoenix and surrounding areas. Do you have the 8" base screen or the 12" screen/nav found in High/Lux? I seem to recall two different nav options in the build and price..

 

[Jpursuit]

No sir. It's been flawless here in Phoenix and surrounding areas. Do you have the 8" base screen or the 12" screen/nav found in High/Lux? I seem to recall two different nav options in the build and price..

12" screen in high package

 

[da_jokker]

The two different nav systems don't have to do it the screen size, it has to do with whether you opted for the built-in navigation or just the connected navigation. Built-in comes included with Lux.

You may verify when your maps were last updated.

It reminds me once on my Verizon phone using Verizon navigation (this was back in the day before Google now was the primary), And it couldn't even locate the Verizon store.

 

[Blue's B6G]

Yes sir, the Ford navigation sucks even in metro areas, that’s why we let it expire.

We used it for the three months on probably 4 or 5 road trips, one being 3k miles. And it failed repeatedly to take us to our destination, such that we had to confirm if it was right using Google Maps before we’d trust it. The strangest thing was when it told us that an entire freeway was closed while we’re driving on it. And every single time on the 105 Freeway going home, it wants us to take a 20-mile detour through downtown LA, even though we’re 5 miles from home.

The only upside to the Ford navigation is that it allows you to punch in a destination while driving, by clicking a button attesting that you are the passenger. Google makes you pull over to change the destination, which is lame af but at least I can trust those directions.

ETA: Also, the claim on their website that you will have access to the map even off the grid, is not true. Three times off roading it’s gone completely unavailable, even though we’re only a few miles from a highway. This is what it looks like when that happens:

 

[Jpursuit]

Yes sir, the Ford navigation sucks even in metro areas, that’s why we let it expire.

We used it for the three months on probably 4 or 5 road trips, one being 3k miles. And it failed repeatedly to take us to our destination, such that we had to confirm if it was right using Google Maps before we’d trust it. The strangest thing was when it told us that an entire freeway was closed while we’re driving on it. And every single time on the 105 Freeway going home, it wants us to take a 20-mile detour through downtown LA, even though we’re 5 miles from home.

The only upside to the Ford navigation is that it allows you to punch in a destination while driving, by clicking a button attesting that you are the passenger. Google makes you pull over to change the destination, which is lame af but at least I can trust those directions.

ETA: Also, the claim on their website that you will have access to the map even off the grid, is not true. Three times off roading it’s gone completely unavailable, even though we’re only a few miles from a highway. This is what it looks like when that happens:

I guess the built in navigation system is completely separate from the connected one that I have. Don't understand why they may be separate. Where can I see the date of the most recent map update for my system. I don't see that its updating over the air. My 3 month trial has about 4 weeks left and , right now, I'm inclined to not renew it unless the renewal comes with better maps. I would consider extending the subscription to get the trail maps if that developing app requires the nav to be turned on.

 

[Blue's B6G]

I guess the built in navigation system is completely separate from the connected one that I have.

Ford says they work the same, only difference is 90 days versus 3 years.

https://www.ford.com/technology/sync/

 

[Blue's B6G]

I would consider extending the subscription to get the trail maps if that developing app requires the nav to be turned on.

That app will be available by September.

 

[Headsong]

Don't have mine, yet, so consider that in this question. Why not use the phone connected?

 

[Blue's B6G]

Don't have mine, yet, so consider that in this question. Why not use the phone connected?

That’s what most people will end up doing; connecting to their favorite nav app on their phone via CarPlay or Android Whatever.

The infuriating part is how Ford advertises that you’ll still have access to nav outside of cellular service, but the screen goes blank a few miles from a highway.

 

[Jpursuit]

Ford says they work the same, only difference is 90 days versus 3 years.

https://www.ford.com/technology/sync/

As it appears there's no real difference in the two systems during my 90 day trial, I'm going to start using WAZE or other phone apps as the Ford Nav has been disappointing

 

[Bababue]

Waiting on a lux pkg Badlands but when talking to my salesman about Nav, I remember him telling me that none of the nav options are actual GPS based. He claimed that it’s through cell service. So my question is what happens when out of cel service. I live in Northern Pa and cell service is non existent in some areas near me

 

[Redrockmatt]

Ford says they work the same, only difference is 90 days versus 3 years.

https://www.ford.com/technology/sync/

Splitting hairs here but says 'work the same when connected'. May be different when not connected.

 

[Lifeliberty]

I don't think anyone is getting a Ford for the digital technology...fyi

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