- First Name
- Karl
- Joined
- Nov 26, 2021
- Threads
- 16
- Messages
- 347
- Reaction score
- 641
- Location
- Central Fl
- Vehicle(s)
- BMW M2 Competition
- Your Bronco Model
- Badlands
- Thread starter
- #1
As long as I've been a member here I've watched others express outrage over surprise dealer markups. Well, today It's my turn. Ford of Clermont, a small local dealer was purchased last month by the Morgan Auto Group which, if I'm correct, has 50+ stores in Florida. Late last week I caught a whiff that they were surprising order holders w/ substantial markups at delivery. My wife went on line and found multiple negative reviews about these markups.
Our Bronco is supposed to arrive next week, although it hasn't been shipped yet. After requesting, I received my closing numbers this morning. The short story is my out the door price has been increased about $16.5k from original documents. About $1,500 of that is an increase in sticker price from when I ordered. So the surprise increases are about $15k comprised of several different line items and the tax on them.
So I called Ford Bronco Support Team this morning. The story there is I don't qualify for any sticker price protection and although they don't like and wish dealers wouldn't do it, there is absolutely nothing they can do about ADM. I've read here some folks have gotten help from Ford, but there was none for me.
As BB King used to sing, "The Thrill is Gone". Surprisingly, I'm not angry, just very disappointed and tired. I'll request return of my $500 deposit and move on. NEVER, EVER another Ford. A Jeep 4 dr Wrangler Rubicon Xtreme Recon may be in my future.
I'm in my early 70's and one thing I don't have is unlimited time. Eight months into this and who knows how long to get a Jeep. So my Bronco internet friends, I'm out. It is what it is.
BTW, I will probably sell a brand new Rough Country Winch mount for the mod bumper and a brand new J-Tops bimini w/ pale blue and white flag. Oh, and a decal which says "This is not my husband's Bronco".
Take care. Contented
Update: Within four minutes of texting my sales advisor I was out, he called me and said make a counter offer and so I did - a minuscule amount. I know what a comparably equipped Jeep costs (at least $6k more) and I don't like to "bite off my nose.... " as the saying goes. About thirty minutes after that, sales advisor called me back again and said the whole $10k markup was a mistake and they removed it all. What they wouldn't take out is a $2,500 Advantage program which is the usual over priced high profit crap like fancy wax and fabric protection, roadside assistance, nitrogen filled tires, etc, etc. So with tax and everything else we're about $3k over original numbers. I'll live w/ that.
As an aside, they were even discussing refunding the $10k to other customers that paid it.
Update # 2. Kudos where kudos are due. While I was actively pursuing a Jeep to take the place of my Bronco, I dealt w/ Stephen Stoner of Napleton Jeep in Clermont, Fl. He must have answered 15-20 questions via text over the weekend and had to have been at home w/ his family part of the time. He was in the process of getting me a price on my Jeep build. Second is Aaron Skinner of Jim Brown JDCR in Date City, Florida. He got a price back to me by late afternoon of the day I contacted him. No ADM, no BS fees, just the price to the penny out the door. I won't forget either of these guys when time to buy another vehicle rolls around.
Our Bronco is supposed to arrive next week, although it hasn't been shipped yet. After requesting, I received my closing numbers this morning. The short story is my out the door price has been increased about $16.5k from original documents. About $1,500 of that is an increase in sticker price from when I ordered. So the surprise increases are about $15k comprised of several different line items and the tax on them.
So I called Ford Bronco Support Team this morning. The story there is I don't qualify for any sticker price protection and although they don't like and wish dealers wouldn't do it, there is absolutely nothing they can do about ADM. I've read here some folks have gotten help from Ford, but there was none for me.
As BB King used to sing, "The Thrill is Gone". Surprisingly, I'm not angry, just very disappointed and tired. I'll request return of my $500 deposit and move on. NEVER, EVER another Ford. A Jeep 4 dr Wrangler Rubicon Xtreme Recon may be in my future.
I'm in my early 70's and one thing I don't have is unlimited time. Eight months into this and who knows how long to get a Jeep. So my Bronco internet friends, I'm out. It is what it is.
BTW, I will probably sell a brand new Rough Country Winch mount for the mod bumper and a brand new J-Tops bimini w/ pale blue and white flag. Oh, and a decal which says "This is not my husband's Bronco".
Take care. Contented
Update: Within four minutes of texting my sales advisor I was out, he called me and said make a counter offer and so I did - a minuscule amount. I know what a comparably equipped Jeep costs (at least $6k more) and I don't like to "bite off my nose.... " as the saying goes. About thirty minutes after that, sales advisor called me back again and said the whole $10k markup was a mistake and they removed it all. What they wouldn't take out is a $2,500 Advantage program which is the usual over priced high profit crap like fancy wax and fabric protection, roadside assistance, nitrogen filled tires, etc, etc. So with tax and everything else we're about $3k over original numbers. I'll live w/ that.
As an aside, they were even discussing refunding the $10k to other customers that paid it.
Update # 2. Kudos where kudos are due. While I was actively pursuing a Jeep to take the place of my Bronco, I dealt w/ Stephen Stoner of Napleton Jeep in Clermont, Fl. He must have answered 15-20 questions via text over the weekend and had to have been at home w/ his family part of the time. He was in the process of getting me a price on my Jeep build. Second is Aaron Skinner of Jim Brown JDCR in Date City, Florida. He got a price back to me by late afternoon of the day I contacted him. No ADM, no BS fees, just the price to the penny out the door. I won't forget either of these guys when time to buy another vehicle rolls around.
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